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July 2023 by Pedro Reyes
best customer service ever! they didn’t said anything about my dog and even open the door for me, couldn’t ask for more thank you so much
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June 2023 by Craig Brabant
My parents died. I have to make a appointment to cancel their credit cards. Thanks for making a difficult time easier Wells Fargo.
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April 2023 by gary gruwell
Had a very negative experience trying to open an account with Yovana Valenzuela. My sister and I run a business together and she took the lead, as I'm not a big talker. We were treated like we were being shady. Yovana left us at her desk while she went off somewhere out of sight for an extended period. Her attitude was awful and we realized nothing was going to convince her I was not being coerced to open this account by my sister, so we left. We went to the 16th St. branch to open the account and were treated with respect. Then Adult Protective Services showed up at our door, which we all had a good laugh over. Wow, just wow.
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February 2023 by Tom Tezel
Nora was very friendly, professional, and helpful. The best experience. The bank was clean and the staff were friendly. Two ATMs, so no waiting, if you just want cash. Parking is ok.
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February 2023 by Juan Carlos Real B
Excellent service ??
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September 2022 by Kristy Sharkey
Bad customer service!
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July 2022 by The Manager Ray
June 17, 2022 11:30 amYovana was very rude. When I ask her why can't you help me?. Reply "because I can't"I ask again why? Reply; "because I can't" " calm down or I'll get manager if not I'll get someone else (police)Pablo Estrada (manager) was very nice & helpful.I'm requesting complaint department to please send me contact information to file a formal complaint.June 30, 2022 updateSo called complaint department calls me & request I give them my personal information (social security # & address) before they can tell me nature of call. I refused & she refuses to tell me why she is calling me. I give her my Social security # but is still not enough for her. This is a decoy plot to not process my complaint.
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April 2022 by Darlene Fehr
Awful public help. I am from Canada, yes Canada. I didn't get any help what so ever.Plus I needed help with my account, yes my Account. But they couldn't even help me with that. Get with it !!!. So I can access my account!!
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March 2022 by Roadtripdave
Nice big Wells Fargo. Clean and nice ATM machines.
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August 2020 by Louis Franco
Yovanna Valenzuela..Evelyn Felix..and Joaquin E. Rodriquez..I saw Yovanna at Walmart she said she could get my savings bond cashed and she made it happen..i appreciate people that go out of there way to help you.Very polite and professional. A great team?
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March 2020 by monse carranco
Poor customer service ever
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December 2019 by Jeanette Herrera
Always very helpful and through!!!
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June 2019 by Yolanda C.
So, Christopher Delagallo, WF so called Manager knows how to Lie. Hmmm You act unintelligent. People have banking needs because that's how Society runs. But, why do Managers Lie and put a 10 Day hold on your Money and say it's Wells Fargo, crock of s**** Wells Fargo likes to make a fool of people and nickel and dime you on Fees. I talked to 4 people on the phone then went to go to the bank and deal with so called Manager Discrimination against Native Americans
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March 2019 by John Blasingim
Waiting in line 45 mins feels less like a bank and more like the mvd considering closing my account with wells frago....
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February 2019 by Luis Villagran
Terrible service. Why would they work on all the atm at the same time... So inconvenience anyone with common sense they know better .
