United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
11692 S Fortuna Rd, Yuma AZ 85367 Hours
About United States Postal Service
The United States Postal Service location is generally appreciated for its friendly and professional staff. Customers often praise the courteous and diligent mail carriers, with some noting that their packages are rarely lost or misdelivered over many years. The staff are described as caring, helpful, and patient, handling various issues with a positive attitude. During busy seasons, especially winter, the lines tend to be long, and wait times can be frustrating, but the employees strive to move quickly and provide good service despite the crowds. Customers find the staff to be outgoing and conscientious, with some mentioning specific employees who go above and beyond. However, there are concerns about the pickup service for packages, as it is not always reliable, with reports of missed pickups and packages placed in the wrong boxes. This causes inconvenience, especially when timely delivery is critical for customers expecting shipments. Phone responsiveness is also an issue, with difficulty reaching staff by phone. Overall, the location is valued for its caring staff and quality customer service, even though logistical and operational challenges during peak times affect the experience.
Most Recent Reviews
September 2025
Today, Sept 8th, I stood in line at 9:30am for 30 minutes. One associate and 13 people in line. For a Monday is unforgivable. I biggest problem for this location is they Don't Care!!! But unfortunately......we have no other options. This Postmaster should be fired!!!
December 2024
I love this office. It's busy during the winter. Great folks that work here.
September 2024
I love everyone who works there they're always so sweet and kind they get you in and out quickly
More Comments(67)
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