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March 2024 by Jon Stiffler
At $15 per received delivery, for travelers, this place is a rip off. I've used many UPS and other delivery stores and it's $5. I can get $45 for 6 months all mail etc. In Yuma which I'll do next time.
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December 2023 by Nancy Castaneda
If you ever need help with package ask for Destiny. She went above and beyond in helpfulness, the best customer service I've had. The entire staff are kind and friendly, super busy, it's always service with a smile ☺️
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October 2023 by Ardis Lynn Hall
They have always gone above and beyond to forward my mail and contact me when my box is due. The service is always professional and friendly.
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March 2023 by Grace
Very welcoming people! Wanted to prank my roommate and they played along with everything. Love this place!!!
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February 2023 by Penelope E.
Excellent, friendly service no matter what the need is. I have used this facility for years and know that I will get the very best service!!
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January 2023 by Donna V.
Excellent Service. Just got notified by the recipient that they were notified about pending delivery! So very appreciated. My inability to give 5 stars is based completely on the cost. It's utterly aggravating when the total due is revealed!
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January 2023 by Sheryl Van Horn
This store is more interested in talking to each other than working, Manager needs to know they are awful I have been in 3 times in two weeks same quality of "service"
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December 2022 by Elizabeth McJunkins
Usually the service is great my packages are generally boxed right in front of me and the customer service is exceptional. Today however I was treated as though my business didn't matter. The guy who helped me basically blew me off and the lady who later addressed me also treated me as though my request was out of the way, she was down right rude.
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December 2022 by Julie Dinsdale
It's ridiculous that it's 15.00 per pkg !!! Will use other mail pickup. Shame on them for ripping off the customer. The store on 16th charges 10.. !!!
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December 2022 by Elizabeth Samano
Usually the service is great my packages are generally boxed right in front of me and the customer service is exceptional. Today however I was treated as though my business didn't matter. The guy who helped me basically blew me off and the lady who later addressed me also treated me as though my request was out of the way, she was down right rude.
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December 2022 by Kelly Nelson
Tony at this store was a great help making my package smaller and saving me some $money! And had a great attitude while helping me. Thank you!
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December 2022 by Mar Alejandro
Amazing customer serviceHelped me with my packages to ship
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November 2022 by Mer “Merfer” T
I went in on 10/8/22 to ship high value items. I understand what I brought in was highly unusual, however 3 guys working, couldn't come up with any logical way to help me. And it was a clusterf***. They called the manager, & even the manager couldn't really help past "I'll come in tonight & finish packing if you need".Luckily, the boxes made it to their destination. However, the certified mail did not. As of today, USPS cannot find it because this UPS store did not complete the proper information to make it trackable. Which literally does not surprise me.While I was in the store on 10/8, 3 guys also disregarded the UPS worker that was there to pick up overnight air... stating they didn't have anything, but then just a few moments later 1 of the guys came out with quite a few items that were supposed to go with the overnight air worker... They essentially decided among themselves "oh well, we can call him back later if we have to."My advice is, this may be a great store, but I definitely wouldn't go there Saturday mornings, or when those 3 guys are working. Training obviously needs to be better.
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September 2022 by Gonzalo Montes
I am so thankful and appreciative of the awesome service provided by young lady today, I believe her name tag read Lani. She went beyond her duties to assist me with retrieving files from my phone to printer for a very important job I applied to out of town. Being old school Im not one bit saavy with phones and she gladly assisted me with an understanding demeanor....THANK YOU SO MUCH!...I got the job!!
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July 2022 by Lynne Johnson
Everyone here is very helpful and friendly. I receive a lot of packages and they always take great care of them.