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January 2024 by Paul Sears
Avenue A branch closed in November
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November 2023 by Matt P.
24 STREET BRANCH PERMANENTLY CLOSEDHello,This note is to confirm the that our 24th Street branch, located at 2415 S Avenue A Yuma, AZ 85364, has closed effective November 10, 2023. If you are an existing or prospective National Bank of Arizona customer, please visit one of our other two branches in Yuma for all of your banking needs:Yuma Regional Center538 E 16th StYuma, AZ 85365Foothills Branch11031 E 40th StYuma, AZ 85367Thank you,National Bank of Arizona
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December 2022 by Jose Chavez
Been having wonderful experiences here ? ☺️ ✨️
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February 2022 by Michael I.
Ok I think this the worst banks I have ever dealt with. Took two hours to open my account only in the bank. Finally got account setup had to online banking by the rep insisted. First didn't tell me need my debit card to setup on line account. Waited over two weeks got debit card finally. Debit card did not work with pin they sent me. Went to bank about pin that was a hour ordeal. So went on some trip car broke down so I thought had over draft protection wrong: was told had to apply. Applied for over draft protection was denied really. Bank sucks time to pull my $5,000.00 dollars go to bank with less headaches.
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January 2021 by Mario Galvez
No reason at all for NBofA to be closed early on New Years Eve.....especially with Friday being a holiday...
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August 2020 by Patti Cooke
I have lived in Yuma for a year now have had no problems with this bank
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May 2020 by Shandy Whitehead
Worst customer service ever and rude employees! Seriously takes them 15 minutes to deposit ONE check. I’ll be finding another bank soon.
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April 2020 by Linda Thistle
I love this bank and everyone that is employed there.They're always friendly and ready to help with all my financial needs.The
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January 2019 by Jack Darland
I would give 0 stars but it won't allow that...I asked to trade in five $20.00 bills for a $100.00 bill..."We can only do that if you're a customer of this bank." WTW!!?? You're not going to take 20's in trade for a 100??!! What kind of an assinine policy is that? Not a friendly place for anyone from out of town.
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June 2018 by Ashley H.
Sadly it's not this exact branch's fault, but let me tell you a tale. So I got this bank because this is who my employer goes through and I thought it would be an easy deal. It took me 20 days to get my debit card, my PIN number never arrived so I had to go to the bank to set a pin, no biggie. Tried using the app to cash checks first one I paid $12 for a returned check fee. Also no biggie except I get server wages. (That means I make tips except I work at a strip club, and my job is complicated). Again all of this no big deal. I have learned that unless I go in physically my check takes 1 week to deposit. No big deal. Working nights sucks but I can take a few hours out of sleep every two weeks. So I lost my debit card I put a freeze and a friend of mine and myself went to look for it, I got a call from a local branch that they had it. I retrieved it and called to unlock it, because my phone didn't accept the text (what I was told at the branch) I had to go to a branch to fix it. Ok walk into the branch they call "it now works". Walk out. This was at like noon. Go home sleep for 5 hrs since I have a night job. Got to gas station attempt to use it. Declined. Try again. Declined. Give up. Get to work call the number on my card was told the system was down I will call you back. Two hours pass. No call. I call back. Was finally informed my card had a PIN number lock until 5 am. Ok no biggie. Did my stuff got some food this evening before work decided I needed a new bank. Since I hadn't been informed of the lock. Got to work applied for a new account with a different bank bank said that couldn't process it. Ok no biggie I go about my work day. I decided to go to Walmart after work. I was about to drop $100+. Card declined. Run it as credit. Card declined. Turns out that $25 I was using to open a new account shut down my account. And I couldn't verify who I was with my social, drivers license number, Birthday and address. No I needed a phone number that connected to my SSN and name. Except I use prepaid. So I couldn't even unlock it for the purchase. I asked can I use the card to pull cash? Nope. And they weren't willing to help me figure out how to unlock it because I have a prepaid phone. This is the worst bank I've ever dealt with.
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July 2017 by Rose Dearest
Great customer service the tellers are all very nice. There is almost never a wait. Great place to bank
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April 2016 by Jeff Regnier
Friendly, efficient staff make NBAZ a quality banking choice.
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February 2015 by Annie Rice
great bank for small business
