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January 2024 by Rex Wright
Great service and work. We were informed regularly, and they were very thorough when assessing potential damage. The car was returned cleaner (inside and out) than it was when we dropped it off.
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December 2023 by George Mikulich
I have never experienced such quality from a collision repair shop before.Yadira Rivera was my go to person. She keep me well informed of the progress on my vehicle, contacting me once or twice weekly. I highly recommend Kaizen to anyone needing repairs. 10 stars to her and the facility.!!
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December 2023 by john galt
Damaged my vehicle inside and out and had excuses about, even blaming me for damages, while under their service. I had window tint damage, dashboard damage and driver side door damage. I had to pay for my window tint to be replaced out of pocket. DO NOT TAKE YOUR VEHICLE TO KAIZEN COLLISION CENTER UNDER ANY CIRCUMSTANCES!
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December 2023 by Adia Busanez
I had a great experience with Kaizen, and Yadira Rivera helped me a lot in the process and answered all my questions. They were always kind to me and fixed my car quickly.
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November 2023 by Citrus
After a long week and a half of not having any support from the police, the other person involved in the collision, or even my insurance, I was fortunate enough to find this place. From the start, Yadira was more than willing to take my best interests in mind and give me a thorough and fair estimate on my vehicle's damage. She kept me updated and stayed true to her promises and I even got my car back before the estimate completion date. The car looks brand new with not only the exterior washed and cleaned, but the interior as well. I can't say how satisfied I am with the work they've done for me. Hopefully I'll never need to visit a Body shop again but if I do at some point in the future, I will be sure to give this place another visit. Thank you again Yadira and the team at Kaizen collision center!
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October 2023 by gee mummy
They did a great job with my car. I was upset having been involved in a collision. The other driver hit me but with no video evidence I was judged to be at fault by by the insurance companies because I was driving behind.the other vehicle. I was cranky when I had to drop my car at the Kaizen Collision Center but I must say I was impressed with the work they did. My car came out looking better than I imagined. Their customer service was very great. throughout the process. They under-promised but overdelivered. Great job.
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October 2023 by Dangelo Artigas
Amazing work, awesome communication, always informed, I was offered many suggestions. I felt comfortable working with the assigned worker I had, I believe her name was Yadira. She did amazing and the work her mechanics did for me was absolutely perfect I love it
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October 2023 by Ezekiel Aragones
Alina was very helpful and approachable. They fixed my car up really well and kept me updated on the condition of the car all the way up until I picked it up. They also cleaned it very well inside and out. Would highly recommend their service.
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October 2023 by Larry Autrey
Kaizen Auto is great to work with! We have required the service of Kaizen two times over the years and have been completely pleased with the communication, quality of service and pleasant experiences that we have had. Yadira went above and beyond to provide accurate estimates, work with our insurance and made sure that what was promised was delivered. My wife and I would not hesitate to recommend Yadira and Kaizen to anyone needing body repair on their vehicles.Thank you Yadira and Kaizen for a GREAT job!
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October 2023 by Andrew Koenig
They restored my minivan that was given to me by my 97 year old grandfather after it had an unfortunate accident. It brings great memories back of going on road trips with my grandfather in the van when I was younger. Thank you Jessie!Service: Body & Trim
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October 2023 by Barry Parker
Did excellent work on our Toyota Corolla. Due to parts availability, it took just over 3 weeks to complete. You would never know it had been T-boned by a hit and run driver.
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September 2023 by Tanya Anderson
Our vehicle got rear ended and we went to Kaizen Collison Center as it was a preferred repair auto shop under our insurance. The staff appeared to be friendly until I took in my vehicle for the follow up/repair appointment. I began asking questions about the repair process as my insurance claim's adjustor had given me two options. When I wanted further clarification to make an informed decision a staff member at Kaizen became quite rude and made some inappropriate comments. I decided I would not be doing business with Kaizen from that interaction. The employee lacked professionalism in my opinion.
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September 2023 by Tanya Ruiz
Our vehicle got rear ended and we went to Kaizen Collison Center as it was a preferred repair auto shop under our insurance. The staff appeared to be friendly until I took in my vehicle for the follow up/repair appointment. I began asking questions about the repair process as my insurance claim's adjustor had given me two options. When I wanted further clarification to make an informed decision a staff member at Kaizen became quite rude and made some inappropriate comments. I decided I would not be doing business with Kaizen from that interaction. The employee lacked professionalism in my opinion.
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August 2023 by Meredith Cardenas
Professional service and quality repairs! Thank you for fixing my car quickly!Service: Body & Trim
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July 2023 by Kevin Graham
Repair of my 2014 Toyota Tacoma. Jesse was great to work with. The front of the truck looked brand new with the polished headlights.
