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December 2023 by Robert White
Did very good work fixing my hood, fenders and paint.Downside: they left my cold side inter cooler tube entirely disconnected, and instead of trying to address it, it appears they disconnected the battery long enough to clear to code (clock was off by 3 hours) and they didn’t tell me anything. It wasn’t until I was half way home the code came up for high injector flow (can also be interpreted as LOW air flow). Tracked it down and fixed it but I would expect better of a professional shop.
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December 2023 by Steve Colvin
Excellent workmanship!! Completed ahead of time! Even buffed the "fog" off my headlights for free, and vacuumed my car, nice touch. All staff were friendly and helpful. I'd recommend to anyone.
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September 2023 by Travis Rosamond
The work they did to my jeep was outstanding. The staff was friendly and helpful with my family. They kept us informed (Daily) I would recommend them to anyone who has a problem with their car.
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August 2023 by Erika Caquias
Huge Thank you to this place for helping my sister get through this tough time. Their consistent efforts and communication made a horrible situation a tad bit easier. THANK YOU TO ALL WHO WAS INVOLVED.
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August 2023 by Jeneen Comet
Gerber Collision did a great job on repairing my bumper, matched the paint and put on correctly. They also fixed my trunk. They also set me up with rental it was an easy transition. Eric and the ladies in the office stayed in contact with with me and answered all my questions.Thank you all for being so professional and giving a great service to me.
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July 2023 by Jessica Page
Best customer service I have experienced! Eric was awesome. He was in constant communication keeping me updated on the progress of my Lexus' repairs. When the original replacement door that was ordered arrived damaged (no fault of theirs), he let me know they would make it a priority to replace it asap and they still managed to complete the repair by the original estimated date! Not to mention the quality of work was outstanding. Completely satisfied and would highly recommend.
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June 2023 by Pamela C.
I recommend Gerber collision and glass. Karla, Vanessa.and Josh were all very friendly and professional. The service was superb and the quality of the work was great! My car looked great after it was all done!
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June 2023 by Paul Kelly
Absolutely fantastic service! This is the second time that I have had to have damage repaired and Gerber has exceeded my expectations both times. They are extremely friendly and knowledgeable and keep you informed as to the cost and progress of the repairs.Services: Painting
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April 2023 by Daniel Soto
My experience here makes it difficult to recommend this place to others. I took my car in for repair and the first time I got it back I had to take it back the next day because my passenger side door did not work correctly. That was fixed but then about a month later the paint on the bumper begin to crack. I had to take it back again. The bumper was repainted and the color was completely off this time. It had to be repainted again. In the end I was not satisfy with the results. The paint had noticeable runs. At this point I didn't care about that anymore and decide to just give up. I was already tire of taking my care multiple times and dealing with their inaccurate time frames. If they couldn't fix it right after three tries then I can't trust them a fourth time. I wouldn't recommend this place from my experience.Services: Painting
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April 2023 by Marko T.
My car looks brand new! It looks like my car it's as never damaged and they got it done a lot faster then expected! 100% recommend this place, best place in town!
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March 2023 by kerry castello
My insurance company recommended that I use Gerber over the other repair shop. I used in town. This is the second time my 2010 Mazda six was indiscriminately hit while parked and this time it was rear ended. 2010 was the best year for the Mazda six and my car is in immaculate condition. The rear bumper had to be replaced as did some work on the trunk that wouldn’t close properly . The accident happened on 6/1/2022 and pictures were taken and sent to my insurance company but I wasn’t able to get an appointment with Gerber for another two weeks. In that time there are no other problems with my vehicle except the damage to the trunk and bumper. I drop the car off on 6/15/2022 and within two weeks the repairs were done. Here lies the problem. when I picked up my vehicle and open the driver side door, the panel that covers the controls for my electric seats, fell off and the wires were just hanging down. I pointed this out and was informed it probably happened at the time of the accident. I probably would’ve agreed if I had taken the car in within days but two weeks later, I took it in and all that time there is never any problems with the aforementioned problem to the seat. I was told that my Mazda because of its unique seat color, which is beige, might be hard to locate but they would do their best at finding a replacement seat at some junkyard they would try to find. Needless to say, I wasn’t happy that my immaculate car inside and out even after repairs now had a damaged seat. I knew that nothing would come of it and there would be no repairs to that seat, but I was hopeful that would not be the case. I called once and they assured me they were doing their best to do something but I never heard from them. I had to initiate the call and I haven’t heard back since and now here we are February 2023. I do believe the car is supposed to be returned in the condition that it was presented with since there was no damage to the seat I do believe the onus was on them to fix it and return it, and if they couldn’t find a seat, then they should’ve been some kind of reduction in the cost such as me not having to pay my deductible they could’ve covered that. My deductible is not much about $250. It’s not a big deal. It’s not like I can’t afford it but of course that’s not the point. The personnel and Gerber were kind, courteous and professional, but I do believe that the damage to the car on the seat was done in the shop but of course there’s no way to prove that it’s just interesting that there is no problems for two weeks and then they have the car for two weeks and then the seats broken. I expect nothing to come from this review, except me cathartically processing my disappointment. I rarely write reviews, and I do believe this is the second one in my life but as I get older, I find myself slightly disappointed. And by the way, my car has extremely low mileage and is quite sought after by dealerships as a trade-in that I might have done in the future but of course that does change now that the seat is damaged. It’s no longer in mint condition.
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March 2023 by Gabby Salcido
When I thought that my nightmare had ended when I picked up my Dodge Journey, I confirmed again that one of the many problems that my car had was not fixed, and when I asked they told me that they had not been told to check the trunk. Jesse checked it and sent me some pictures (because I asked for them) where it was said that The wires had been cut since the accident originally occurred, he recommended a place to take it of curse I don’t take my car where he recommends they tell me that it is not electrical that the problem is a Mechanic part. I have been contacting the office by email for more than a month and I CC the email that appears on the website, my trunk will not open and where I am going I bring with me the final invoice because I am afraid that I may get in trouble when I go to Mexico. the receptionists are very kind and friendly, as well as Mr. Estrada, I will look for another place to get the problem resolved.Service: Body & Trim
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February 2023 by Lynne Martin
I have been dealing with Gerber since September after having damage from a fallen tree. They were always behind schedule and not honest about it. Picked up my vehicle in November and there was damage not there when I dropped it off. They stated it happened during their repairs but they would make it right. They shouldn't have even called me to pick it up until it was fixed. This past week they finally took my car in and the "fix" was absolutely horrible. The manager Joshua stated the parts needed are not available but they will figure something out and make it right (again). A quick Google search and I found the parts. Supposedly, Joshua is going to be calling soon to have it taken in again. AGAIN. This makes the third time I've taken it up there since the work was suppose to be done in November. I've lost my patience and my trust. I do not recommend.
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November 2022 by Christine Mitsoff
Extremely poorly managed. Was not completed on time. Instead of replacing parts that where paid for by insurance claim, they just repainted damaged parts.
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August 2022 by Daniel Plaza
Josh did an awesome job of getting paint off my car. Last week while I was in Phoenix I ran over some fresh traffic line paint and got it all over the sides of my car. I was thinking that it would be an expensive fix and I would be without a car for days. Josh took my car out back and in minutes returned it with all of the paint gone. I can't thank Josh and the team at Gerber enough for doing it so quickly and easy. I would highly recommend using their body shop! Awesome service!Service: Painting
