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February 2024 by Maryann
Package from Amazon was sent FedEx to FedX ground when it got to my town.Noticed the package tracking wasn't moving so I called customer service. Super helpfulIn locating
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December 2023 by Angelique Quinonez-Spradling
No help what so ever! And service was a India person. Who I had a hard time understanding. What happened to good old USA help.
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October 2023 by Dave McSweyn (James Bond)
They delivered early and the package had to be signed for so I had to go down and pick it up. Not bad. But their phone customer service is non-existent
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August 2023 by Teri Schilling
Horrible service. Address clearly marked and they lied, saying not on there.
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July 2023 by Rafael Ponce
Very bad service and liars..had been receiving packages for years and all of a sudden my address doesn't exist and the"driver"said he has been on this route for years and he never seen my address.. then packages were marked as apartments so they didn't even bother to stop at my address to make sure it wasn't a mistake. Waited hours out there and not once they stopped but they make as no one available to confirm.. even tho I talked to them and told them there was a mistake in my address and the sender corrected it they still returned the package back to sender without even trying to deliver.. might have been good for some of you but for me it was the worse experience I've ever had with them.. now I make sure they send me my packages through USPS or UPS.. at least they try..
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May 2023 by Eric Danisa
Awesome reliable service and delivery was super professional. Love these guys
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May 2023 by Maurice Playford
Tried hard to understand how all th he other delivery service can find me but fedex ground can not, ha e to call and remind them they have delivered her for yesrs.
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March 2023 by dahab13131
Fed Ex needs better customer service on the phone. Lacking knowledge and information needed to process a seamless delivery.Jean Jackson saved the day with excellent service and knowledge at the Yuma facility. She stopped my package from being returned to the sender and allowed me to pick it up at the Yuma facility. Great Job Jean.
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March 2023 by tom dirlam
Suppose to be at destination by 8am next morning. Cost 379.00. Took 3 days. Costing company 1500 per dayLost job immediately
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February 2023 by Ana Garcia
What a bad service driver wanting a suite number to deliver when it's a building with no suites doesn't even stop by to find out (he just said wrong address) wow bad bad service zero stars if I could
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January 2023 by Diane Smoot
Had two large prepaid boxes to return. Jose (shipping manager) was great. Helped me unload and took them in for me. Also noticed I had made two copies of the same lable, so I could make one of the correct lable.
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December 2022 by James Herrera
Well had a misuñderstanding on a delivery. Driver claimed we weren't home. But the truth was that he never came out because there was no package to bring. It got tied up. And the supervisor came up with some story that eventually wasn't true. After sicked my wife on him. But things got worked out .We got our package Monday. It should have been the Thursday before. Mostly pretty good though.
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December 2022 by Kelley Sexton
Very easy to get to. The customer service agent was super helpful.
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September 2022 by Kathie Roussel
They only had one staff - it was late in the day. He was very helpful.
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July 2022 by Justin C. Hendrix
I went with a friend here that was looking for a package they were able to locate the package and get it to him
