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January 2024 by Suzette Roman
I went to get a bra. Girl was so incredibly helpful. Did a refitting and brought me different style and slight size difference to see what suited me best. Helped me understand what I should be doing and how to check my fit. Friendly and helpful the whole time. She had other customers but kept coming back to check on me. This really made my day because it's so hard to find my size in Yuma. The other stores we went to customer service was horrible and seemed like they couldn't be bothered. Especially during the holiday season I understand but still. Whoever trained this worker did a great job. She's the best and I'll be going back for more and telling everyone I know.Her name was Shavelli. Hope I'm spelling that right. Make sure you go see her for a measuring at Dillard's.
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January 2024 by Cynthia Adams
I love the clothes but the perfumes make me sick. So I can't stay long and can't look at the makeup
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January 2024 by H B
I have been shopping there for many years and always get the best.
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December 2023 by Suzette R.
I went to get a bra. Girl was so incredibly helpful. Did a refitting and brought me different style and slight size difference to see what suited me best. Helped me understand what I should be doing and how to check my fit. Friendly and helpful the whole time. She had other customers but kept coming back to check on me. This really made my day because it's so hard to find my size in Yuma. The other stores we went to customer service was horrible and seemed like they couldn't be bothered. Especially during the holiday season I understand but still. Whoever trained this worker did a great job. She's the best and I'll be going back for more and telling everyone I know. Her name was Shavelli. Hope I'm spelling that right. Make sure you go see her for a measuring at Dillard's.
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December 2023 by Debbie Naffziger
Clean FriendlyWell organized store
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December 2023 by Julie Miller (JulieDee MillersGirl)
Super helpful employees and great inventory.
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November 2023 by J.L. Martinez
Ruben Botello at the men's department was truly amazing and professional. Superb attention and follow-up of my order. Nice experience.
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November 2023 by Victor Hugo Ramos
I liked this store since the service was excellent and they treated us very well, even in Spanish and in a good manner.The clothes are in very good condition and well cared for, from the moment you enter the smell of perfumery attracts you. The prices are high but there are specials and good offers in addition to items that cannot be found anywhere else. I highly recommend her.
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October 2023 by Kathleen Dickson
We are grateful to still have this department store in Yuma, in spite of the low number of customers. We did make a purchase, although not as much as we wished. Hopefully, the snowbirds will make up fir the low patronage soon.
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October 2023 by Glenn Strom
Marlon in the shoe department provided exceptional service! Found what I needed, great experience!
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September 2023 by Phyllis Miller
I retuned some shoes and the employees working in that dept. were very rude and disrespectful. The woman asked if I understood her like I didn't speak English and the young man was laughing at me everytime l stated that I wanted a refund. I'm retired now but when I was working I bought all my shoes there. NEVER AGAIN!!
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August 2023 by Anthony Lopez
I've been to almost every store that sold 6xl polo shirts could not find any thing I do wait for Dillard's being the last store I go to just because it's a high price clothing store. The gentleman that help me find the shirt, knew what he was talking about and real nice. I would of just looked around and if I didnt see anything just leave. Thanks you Miguel in the Big & Tall section.
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July 2023 by Lisa Marie Moore
Always find a great deal. Swimsuit sale, yeah!
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June 2023 by Ron
No customers except me. 12 Employee’s standing around chatting. Outrageously expensive clothes. No wonder Amazon in winning.
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June 2023 by Kathy O.
We like Dillards because we consistently find quality merchandise that meet our wardrobe needs. Each department is well labeled and organized. Prices are moderate/high. We found Men's dress pants that are perfect for his work.
