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March 2024 by Lynda Lutz
They should not B in the autobody shop business, nor should I have given even 1 star. The paint on the driver's door was not done well & Kayla agreed, but the parts have yet to B installed & they took my $$ in May 2022. Bad business, you bet!
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January 2024 by Dale Vaughn
Excellent Body Shop with great people working there.
AJ owner and manger and body repair men did excellent job repairing my new cars rear fender.
Also done in record time.
Thanks to all of you.
Dale Vaughn
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September 2023 by Ivan V.
Gave Ducks opportunity to fix a vehicle that was involved in a minor accident that involved front suspension work. Car was returned to me with suspension noise and popping that wasn't there prior to accidents was told this was normal. Lol, then they sent me to dealerships. Long story short stay away from them.
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June 2023 by Rafaell Seatts
The BEST in town!!! The LOWEST price....got me in quick and got me out even faster!!! Thanks...soooo much!!
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April 2023 by gina l
went in to receive a diagnostic for my car, and was told i couldn’t get a print out. They couldn’t tell me what exactly my car needed. How would I know they’re telling me the truth
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October 2022 by Henry Y.
This in Thomas Buster. This account is under a pseudonym I used to use, but I have no problem using my real name for this one. First of all, don't let American Auto Sales tell you that they're "affiliated" with Dick's Auto Rebuilders. It's all the same business, and I didn't realize this until it was too late. They sent the car to Dick's to be inspected before I bought it, under the pretense that they would give me an objective evaluation. They fixed a few things, we signed the paperwork, and all seemed fine for a while. Then stuff started breaking. The hatch wouldn't open unless you either wedged something in there and pushed the button a second time, or had someone back there to grab it. Every time I brought it in to have them fix it, it worked fine. It wasn't until later that I realized that they were pulling a sleight of hand. The mechanic must've grabbed it without me knowing after the first push, to trick me into thinking it worked. The same went for one of the headlights. They replaced it before I bought it, and I think they must not have installed it correctly because it would cut out all the time. I would take it in, the mechanic would give it a slap to bridge the connection, and insist that it was "fixed". I brought it in at least three times. The problem just got progressively worse, and just after the warranties had expired, it stopped working entirely. The sunroof also stopped working. I'm willing to give them the benefit of the doubt on this one, but it bears mentioning. Then came the transmission. It had to be flushed at one point, and somehow my drivetrain warranty didn't cover it. They told me that it was good to go, but that I might need to check on it and/or add fluid. I'm not sure how I was supposed to do that, considering that the car only had an electronic dipstick that requires a tool, and adding fluid requires removing the battery. Even if it was accessible, I wouldn't have thought to check anything because it was running just fine... until I was driving to Phoenix the other day, and the transmission exploded. It's toast, and it will cost me more than the car is worth to replace it. The mechanic I took it to told me that the flywheel is damaged and was most likely the cause of all of this. American Auto/Dick's knew about it and sold me damaged goods. I drive for food delivery apps, so I'm basically left with nothing. I have no money to replace the transmission or the car, and no means to make it. They screwed me out over seven thousand dollars (to say nothing of the year spent busting my hump to pay off the loan), and now I'm going to have to take the bus for months or maybe even years until I can find another job and save up for something else. Stay clear of these people unless you like heartbreak and losing money.
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August 2022 by C Moore
Never again. Broke things wile putting in a new fan motor then blamed my “old” car, insulting. Upsold my husband after I was very clear about what I wanted done. Took way too long and reused parts that were already damaged by there bad installation. Also didn’t even get the screws back in on the cover.A year ago this place was good, something happened and now it is like a used car salesman. Be ware.Service: Air conditioning
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March 2022 by Susan Barrager
I took my car in for a paint job. Very shotty work. They put me off for several months and lied to me. Now I have to take it elsewhere to get it redone. Not happy at sllService: Painting
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February 2022 by Katherine Kay
Tried to act like they were helping us but it was all about the money w/ them. Brought there kid to work spent more time w/ her than helping the customers who's always right. Tried to put us off till the warranty ran out too. Very shifty. Cunning place, n cahoots w/ American auto. C/out there reviews
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December 2021 by Alberto Castorena
Super service and quality work ??
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October 2021 by Deborah LIZOTTE
I couldn't find anyone to help me
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May 2021 by Janett Hice
Great AC work, great job with mechanical work, and amazing job with paint and body.Best part is that they are economically priced!
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April 2021 by Jayne Davy
Very curtious and great work!
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November 2020 by Kristina Daniels
They fixed my sister's car that was really damaged from a car accident and they fixed my ac. 2 Chevy Malibu's
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October 2020 by Eric Gidney
Great work with great turnaround time. Friendly and knowledge a pleasure to have my vehicle worked on!!
