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February 2024 by Deanna
Bad experience with this company they withdrawal out of my account double the amountAnd I was s cancelled it all ready and they still took my moneyNow I have to wait 3 to 7 days to get it back. It don't matter to them that they took my half my mortgage payment ether ?The amount I was told was 667.84 they took out 1358.58 big difference
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October 2023 by just many GAMES
great service with the purchase of my cyberpower pc
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October 2023 by Dreezy Mctits
Terrible place. Take your business elsewhere. They punish employees who ask for raises and write them up to justify not giving raises. Absolutely terrible company ethics. People need to be fired over this.
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September 2023 by B S
Love this store, new to Yuma and happy to give to local businesses vs big corps. And the best thing is they price match! Courteous and very professional employees!
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July 2023 by Bertha Sornia
Horrible customer service, they take there sweet time for everything i don't recommend you buying furniture there. Go somewhere else.
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May 2023 by Trudi Schooley
Went to buy a stove, as I had good luck when I got our freezer there. Had many questions as we have propane, everything I asked the salesman had to go ask someone. He did tell me that the 3rd party was going to come and hook up the stove. On the day the stove was to be delivered the 3rd party installers called to tell me they would be there 4 days later. Now what am I supposed to do to feed my family for 4 days? When I called Conn's the manager that I spoke to was very short with me. Telling me that they can't help when the installers come. And he knew they only came on Thursday and Friday. So why did you deliver my stove so early. I felt like he was just reading responses and could care less the problem they were putting me in. Not going back.
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March 2023 by Jonnee Johnson
Love that this place offers payments. It's nice to have options to get the things that you need without depleting the bank account.
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December 2022 by Gabriella Moran
About a year ago, my past partner and I purchased couches from this store. Now, I have the couches and I am moving. Didn’t remember how they were assembled so that my movers and myself may disassemble them. I called and a gentleman by the name of Phillip was a huge help with providing instructions on taking the back rest apart from the main seated part of the couch. Thank you for going above and beyond.
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December 2022 by Jeremy Greene
Purchase and delivery went great. On the day of installation nobody showed. Made contact with Conn’s and they stated that nobody was home. My wife was home all day as she works from home, plus I have 3 dogs that hear anything that comes through our front gate. They even stated that they tried calling me, I have no missed calls. This will be my last purchase from this business.
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December 2022 by Abe Gutierrez
Approval process was quick and easy but when it came to delivering it they couldn’t deliver it next day like the website stated that they could
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December 2022 by Kent T.
Conns is appropriately named. Bought a washer and dryer set and the washer control panel was not working reliably. Go to the store to get warranty service and they said to call the 800 to schedule a service tech to come fix it. They couldn't find any available techs to come to us so they said go back to the store and they will handle it. Jumping through hoops now.They finally got someone to replace the washer because nobody knows how to fix anything. Conns was supposed to hook it up and run a test to make sure it's working properly. They said they couldn't because the water hose was not a Conns hose..........a water hose...... ARE YOU F'n KIDDING ME!! An absolute 'con' . Never shop there for anything again.
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December 2022 by Brian Kozerski
Mrs Falcon was Friendly knowledgeable and what i like was not pushy for the sale. Willing to listen to my questions and concerns and sit and wait patiently whilst I made a decision.
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December 2022 by Robert Kay
Even their sales r expensive. They get u n there thinking there gonna do a soft check to get you credit at first. Not for the average hard working person. They have a lot of appliances they let go to their heads. Sales people were critical, pushy couldn't even offer a water. We tried to find a happy medium
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October 2022 by Michael Arreguin
Great customer service. Got what I needed and wrote the invoice very quickly
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October 2022 by Dave Wood
Great selection of everything. Wonderful service not pushy.
