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April 2023 by Itziie
$131 for a dirty truck, broken ramp, and missing blind spot mirror… the audacity to be offered a $10 credit
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April 2022 by Garrett McClintock
Called me 3 days before my move to tell me they didn't have a truck, and the solution was for ME to call the corporate cusotmer service line and request a truck to be sent to that store. Corporate did nothing so I ended up having to cancel the reservation and book a UHaul the day of my move.
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January 2021 by master of none
The worst experince with truck rental. I arranged for my equipment (26ft truck and car trailer) on February 25th with a pickup date on the 9th of march. When I arrived I was informed they had no car haulers or tow dollies. They would have to retrieve one from another store. I was ok with coming back to pick it up later. Once the truck was given to me the inside was dirty, soda was spilled on the dash and one of the vents was broken. As I drove off the anti lock brake system light came on and the truck started beeping. I returned to the store and they then informed me that they had no replacement truck. No one was apologetic I was just told "we can give you a refund", terrible.
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March 2020 by Mikeybfishing
The worst experince with truck rental. I arranged for my equipment (26ft truck and car trailer) on February 25th with a pickup date on the 9th of march. When I arrived I was informed they had no car haulers or tow dollies. They would have to retrieve one from another store. I was ok with coming back to pick it up later. Once the truck was given to me the inside was dirty, soda was spilled on the dash and one of the vents was broken. As I drove off the anti lock brake system light came on and the truck started beeping. I returned to the store and they then informed me that they had no replacement truck. No one was apologetic I was just told "we can give you a refund", terrible.
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May 2019 by David Ohrn
Easy access off Pacific Avenue in Yuma.
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April 2019 by Lance Strubel
Wasn't happy with the truck. Wasn't told about the def fluid. Truck was dirty inside and out. Drivers wiper was bad with no fluid. I went from Washington to Arizona with this truck
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November 2018 by Ernie Bushong
Budget was the best priceb between, Budget U-Haul, and Penske. Unlimited miles, and half the price of U-Haul and Penske. I wouldn't use anyone else.
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September 2018 by B JONES
They have good rates they give you quotes without hassling you
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January 2017 by Yvonne Aggers
I went to return my truck and it was a couple hours later than it was supposed to be. I had 5 children and 4 adults, one of such is 5 months pregnant, waiting for me, all of them hungry and tired. I had to wait for the only person that can check trucks in to return from his lunch. At first I was told it was going to be an additional 85 dollars plus an additional fee for the trailer I had returned earlier. However, Raul suggested I call where I rented the truck to see if I could get them to extend my contract, so I called, they proceed to tell me I'd have to call customer service, they told me to call back after I did my return and they might be able to refund 15 dollars. Well at this point I got a bit emotional as it had been a very long, expensive, difficult trip from Eugene, Oregon. Raul, waived the fees, I was and am extremely grateful for that. Thank you Raul.