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March 2024 by Janie McClain
I highly recommend Avis as my personal car rental company!
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February 2024 by Kenneth Long
In airport close to departure & baggage area. Staff were punctual and professional.
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December 2023 by Lisa Gonzalez
I would give zero stars if I could!!! At pick up my car was not available to me until 10:30 am, I had to wait almost a hour for it to be ready. I returned my car 24 hour later and was charged an extra day PLUS additional charges!!!! I am out of the country and unable to contact anyone regarding this but I am so NOT HAPPY, you need to reflect the time a customer gets access to the car NOT time of getting to the counter!!!
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October 2023 by Bryan Bojorquez
Do not recommend at all .had a reservation and I show up and they tell me they have no cars available but they do have cars for walk in customers at a higher rate . These people are just money hungry. Don’t waste your time with them
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September 2023 by Edna Lopez
Wouldn’t recommend this business, they don’t explain any fees . They are lazy to check on account information which leads to extra fees the client will have to pay.extremely unhappy and disappointed with my experience. Theses people are totally unprofessional. They can’t do anything but robe money as they wish. Do not give ur card info they will take all the money they want and say they can’t help you with anything. Scammers!!
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August 2023 by Pamela A
Avis helped when my son was sick away from home and I needed a rent a car. The other two companies at airport in Yuma, AZ gave me a hard time. I went online booked with Avis and had a rent a car 15 minutes later. Thank you Avis I will use and recommend your company moving forward.
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August 2023 by Mike Hoff
The car rented was great and it was easy to pick, there was a mess up on the return time but they fixes it. I definitely would recommend Avis
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August 2023 by Pamela Ames
Avis helped when my son was sick away from home and I needed a rent a car. The other two companies at airport in Yuma, AZ gave me a hard time. I went online booked with Avis and had a rent a car 15 minutes later. Thank you Avis I will use and recommend your company moving forward.
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August 2023 by Steven Goetz
Car had issues and was not very clean, but was in a hurry to make an appointment so I had to deal with faulty A/C in 113+ degree weather... :(
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July 2023 by Rob V
The staff at the Yuma airport location is world class. They are caring, helpful and very knowledgeable. I had a great experience and grateful for their service. It’s rare to find people that demonstrate so much care and kindness to customers these days.
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July 2023 by Ray Ulloa
Great local agent with outstanding customer service. I called to ask a question and dealer with corporate instead of my local office. Other than that. It was a great rental.
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June 2023 by Jeneen Comet
Horrible Rental Service! Do not rent fron Avis on Pacific. My husband called the day before to reserve a van which they said they could put him a 12 passenger so he said yes i'll take it. When he arrived they coundn't find his reservation. They put him in a cargo van instead, Raheem did not do a walk around-vehicle check. It was filthy, banged up and 1 tire was bald. My husband called and spoke to a lady who was the manager, she said she can refund but of couse funds wouldn't post right away. She could not switch out the vehicle. We asked for someone in charge the lady said you can call but they won't be able to help you. So my next thing is to go to Better Business Bureau. Poor business ethics and so sad how they run their business.
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June 2023 by maricelaa6
It used to be really good customer service but it looks like they changed admistration and employees becuase now the quality of services is really bad...cars are dirty and I reserved a car a month ahead and the day before the pickup they called me and say they didn't have any cars ..they didn't honor my reservation and more likely gave the car to someone else...bad for business...don't recommend this bussines at all...
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May 2023 by Merlina Helman
Fantastic vehicle, super efficient, friendly and competent employees in Yuma & San Diego!
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April 2023 by Vianey Galvan
Comfortable, clean and perfect SUV rental from Avis!! Customers are treated right and delivery of car to me was fast and efficient!