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June 2024 by Cashina Rodriguez
We have been long-time loyal customers of AutoZone. Like 15+ years, but the last 2-3 years their customer service has been going down hill. Two years ago we received the wrong caliper and had to exchange it after taking the whole thing apart and putting back together. So the caliper on the other side went out about 6 months ago. It is starting to stick and so we went in to get a replacement under warranty. We mentioned when we ordered to please make sure it was the correct one because of our previous experience. Well, got home, got the whole thing taken apart and it’s the wrong one. Now they have to order another part and it won’t be in until tomorrow. We only have one car right now and so we have to put the whole thing back together again, and thank goodness it’s drivable, or we would have to miss work! I told the woman to please order a replacement but this has happened multiple times and we won’t be shopping there again and her reply was, “That’s ok.” No apology, nothing! I’m done!
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June 2024 by Alexia Pradis
Store was clean. Went in for a battery was helped out by a handsome man by the name of Drake, he offered to put my battery in for me which was super sweet. I don’t know a lot about vehicles, but this man had a way with words. Honestly, I’d mess my car up on purpose just to have an excuse to go back.
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June 2024 by Ruben Hernandez
Clean and organized, but the customer service is hit and miss.
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June 2024 by Gabriela Garcia
Excellent service
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May 2024 by Donaldo Diaz
Excellent
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May 2024 by Richard Rundhaug
Staff is very friendly and helpful.
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April 2024 by Lee Blakeslee
Cashier was very helpful and Not stressed with the customers line up behind me.
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April 2024 by Everardo Gutierrez
Very kind to people.
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March 2024 by Shane Stout
Always good help. And service, communication skills
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March 2024 by Irene Kimball
Ramón González was amazing. Great service and customer service.
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March 2024 by Edward Weinzirl
Very helpful I'm old and crippled they come out and help me and put power steering fluid in at no charge
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January 2024 by Casey
Been treated pretty poorly most times I go in, such as being told I'm not smart enough to understand the codes from the ECU, but last time I bought a motor mount over the phone, (it wasn't special order, they had it in stock) and I got there and it was a junk part. They wouldn't let me get a refund, only offered to order another of their junk, and I needed the car fixed that day. I installed the part anyway but sure enough it's already toast just a few months later.
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January 2024 by Jesus Garcia
Poor website You try to look up parts and could never get there. Is just sad.
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December 2023 by Martin Hdez
Original and after market parts
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December 2023 by Robert Anglee
Very helpful employees ?
