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June 2023 by Neil Marvin
they did not even want to help me referred me to another store
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April 2023 by Rosa hernandez Hernandez
I have never been one leave review until now. I went to this location to get a prepaid phone and I thought at the time I was getting exactly that. It wasn't until I got home and was telling my daughter about my new phone and the deal I got when she told me that it didn't sound like a prepaid plan. Turns out she was right. Not only did I not get prepaid but I was put on a 36 month promo on the most expensive plan!!! PLUS, insurance that I never agreed to, PLUS $5 NEXT UP, which was also NEVER mentioned to me !! I was NEVER told about any of this!!!
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April 2023 by Clarence Volk
The young lady anayith helped me set up my new phone and transferred all my information in a heartbeat. Hassle-free store w great people
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February 2023 by Andy B
They have great customer service!
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January 2023 by Debbie Huckabay
I am so impressed with your employee, went into your store on South Frontage road Yuma on Wednesday Jan11 2023 and I must say he was the most helpful employee that we have encountered for a long time n,not to sure of his name but I must say you are very lucky to have him on your staff. THANK YOU for the Awesome service Debbie Huckabay
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August 2022 by Uriel Amezcua
Great services hands down. The store is very clean and organized.
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July 2022 by Jacob Hoover
Monica was great and was very professional. The store is organized and clean.
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July 2022 by adrian reyes
Did not have to wait long to be attended, and was treated with adequate service.
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June 2022 by Melanie Carne
Employees there are dunces.Not even close to able to transfer from your old device to your new 1. They don't have the right cables they don't have the right information. Dunce cityLike knocked back to the year 1998 dolts
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June 2022 by Jose De Jesus
Definitely made everything harder for us, driving back and forth, excuses after excuses not to help us.
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March 2022 by Staci McIntire
The representative, Bella, was very helpful and Informative. She was, by far, the best person to have helped us in our entire time with AT&T. She helped us learn why our service hasn't been so well, and fixed the issue, she was very knowledgeable about the phones and helped us get our bill lower as that was an issue for us. She also continued to help us even after we left the store. Had we been helped by another person, we may have just canceled our service because that was our mindset going into the store. She was amazing. Thank you Bella ?
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March 2022 by Nina Soltwedel
Prompt service by Bella, a knowledgeable rep. She explained every detail, answered our questions, and sent a follow-up email with further details. I know we will be in good hands when we get the new phones and have questions.
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January 2022 by Daniel Lehman
I came into this foothills location to switch my carrier service and was very lucky to have Monica take care of my families needs. Monica helped us take advantage of the holiday promotions I saw on TV. The switch was quick and easy. The team there was polite and helpful. Thank you foothills location!
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January 2022 by Patrick Collins
I would give this place less than 1 star if I could. Literally the WORST AT&T store that I’ve ever been to. There is a female employee that is constantly arguing with customers. When I was here today, she was arguing with an elderly gentleman about whether or not his phone would turn on. She is very combative. Every time I’ve been in this store, I’ve seen her be unacceptably rude to customers. I bought a car vent mount here a week ago. It was purchased on my account. The mount is garbage and only succeeded in breaking my vent. I tried to return it today and was told that it wasn’t purchased on my account. The employees here just don’t care. The manager does the bare minimum and refuses to go out of his way to help anyone.
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January 2022 by Ellie Hall
Top notch customer service, especially thankful for the help Carlos provided. My best AT&T experience to date.
