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November 2022 by Eryka Aceves
Friendly people, awesome service!
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July 2022 by Rob Medrano
Awesome place to start a secure account to help improve credit score or just to get a checking/savings account.Thank you JUSTIN for your help.
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February 2022 by Gloria Martinez
Had a problem with my zelle and Jose from the Avenue b branch was so patient and helpful. Impressive customer service.
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November 2021 by Jason Dunham
This bank has been very helpful and convenient the past few years. They made it easy to get a secured credit card to help re build credit. And have had an intuitive app for a few years now. The convenience part comes in the availability to load money on your debit card at any Walmart at a check out of customer service. This is handy for the occasional times when the atm might be under going an update or need $$ or maybe be busy for whatever reason. At our local branch Justin and his crew are very courteous with a warm smile and good jokes to liven up the day.
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October 2021 by Samaria Arellano
Justin the manager and Jose the assistant and Steven and Mikey and everyone is great.
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August 2021 by Jeremy Contreras
Awesome staff , Wonderful bank
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February 2021 by Josefina Teresa A.
warning! warning! warning !!!!!!!!!!no way no way i cant believe this bank is on one of the best list .i got charged an overdraft three times .once for a refund i got.second time i had not over spent not one penny over.i keep track. of my spending through out the day i log it down every time i spend .and i had my spending records . these guys just went ahead and charged me overdraft. charges because they assumed i would over spend .and when they saw how wrong they were they lied and said they refunded me 3 overdraft charges of 30 dollars each that they did not ever refund me..the three crooked stooges there is what that bank is about and. speak out about it and all three gang up on a person and immediately change things in there system .instead of apologizing for charging someone out of assumption and returning someone their money.they. choose to partner up and lie about it and will stick to it. together to make themselves seem honest butt their not.this spot right there on avenue b.they are terrible anyone they see as being able to take advantage of they will do that 200% .they are dishonest untrustworthy do not confide in these jerks with your money. if you bank their stay on their butts cause the two young mexicans and the white guy they are. all about a come up.! i never got my. 90 dollars refunded to me .not with 3 against one person.they must erase what's on camera!!!!! these 3 guys must be ghetto rats off the streets or something you wont get reimbursed for their mistakes and misjudgements. they don't give care about what they stole from you they cannot get any bad points so when you go always take a witness with you.
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January 2021 by Walt Weapu
Lowsey bank! Had an account for almost 4 months with Academy bank and everything was good until I started getting payments from annuities and they suspended then closed my account for getting to many deposits. The last day I tried to withdraw money I had a balance of $3,400 some dollars, I tried to take out $1,500 and the teller called for an override and they told me I couldn't withdraw any money. Said it was suspended temporarily somewhere that $1,500 disappeared and after I asked for a copy of the statement it showed no withdrawal and no deposits on that day. Minutes before I went to take my money out I checked my balance on the ATM and it said I had $3,400 plus dollars in it and after they said they had returned 2 other deposits I got in the account 3 days beforeThe account became negative and they refuse to give me an answer as to what happened to that money. Now they want me to pay $34.00 .
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November 2020 by Katy Reeder
The staff is friendly enough, however, the ATM is always broken! Very frustrating.
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October 2020 by Breah Sanders
DO NOT BANK HERE. DO NOT BANK HERE. DO NOT BANK HERE. I have had consistent and constant issues with this bank ever since my lovely hometown bank Kearney Commercial Bank switched over to Academy Bank. When they first switched, my card kept constantly freezing/locking for no reason and I was stranded without access to my account. I live in California so this was VERY scary, as you can NEVER GET ANYONE ON THE PHONE. It took them WEEKS and MANY people to finally correct the issue. My mom had to go IN THE BANK for me and I sat on the phone with them for over 2 hours. The app and website are HORRIBLE. SO slow and laggy and inconsistent. AND NOW - My check didn't deposit like it normally does biweekly, so I call. After calling 4 branches because nobody ever answers, I was told it's an issue and they don't know when it will be resolved. UM WHAT? I NEED ACCESS TO MY MONEY NOW. I need to know what is in my account NOW. They said my check is "pending." So it's technically not even dropped in MY account yet when it's MINE. This place is so sketchy and so unprofessional and horrific. Please save your time/sanity/money/safety and bank somewhere else.
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June 2020 by Rodolphe Almaguer
Small!!Inconveniently placed inside Walmart where no one respect the 6 feet rule. Do not offer anything out of the ordinary.
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February 2019 by Roxanna Delgadillo
Great, courteous, professional service everytime! Can't complain whatsoever. Keep up the great work
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February 2019 by VS Y
Never had a problem getting help and I bank with Armed Forces Bank. Very helpful.
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February 2019 by Andie D
Not even going to get into what’s wrong with this awful company. Hands down the roar company I’ve dealt with my entire life. Don’t ever bank with them. They will frustrate and screw you.