Victra is a Verizon Authorized Retailer in Wickenburg offering phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Employees are described as knowledgeable, dedicated, professional, caring, helpful, and good people who go above and beyond. They provide great help, assist with upgrades and new lines, and explain what they are doing. The store is a valued local phone store for the community. However, there can be lengthy wait times with many people waiting, as sometimes only one employee is available to help, which may cause some customers to leave. The service is generally considered very good and trustworthy.
As a Wickenburg ex-pat living abroad, my wife and I have to get a new cell-phone contract for each return period we're in town. Erica handled the operation professionally in no time at all. Grateful for the service, competence, communication and patience.
October 2025
Kyle is very helpful and knowledgeable about the products and plans. He explains things very well and is very patient and gets me the best deals possible. I appreciate his attentiveness
October 2025
Great customer service. You have a keeper employee....
