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October 2023 by Tristan Kraemer
For 5 hours no one is there and my unit was occupied and was not helped what so ever
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April 2023 by C Mjolnare
I was locked out of unit 2 days early, with my stuff still in it. When I asked for the owners contact information Julie told me “karma is going to get me” as if I was in the wrong and deleted my own code. On top of that she gave me a non-working number for the owner.
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December 2022 by Jennifer Hammonds
The Supervisor Julie... just as sweet as can be!
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November 2022 by Tonya Eaton
Great customer service, hoping a unit opens soon so we are able to do business together ☺️
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November 2022 by Tonya Gonzales
Great customer service, hoping a unit opens soon so we are able to do business together ☺️
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February 2022 by Bonnie Hinds
Great location, clean and well maintained. Highly recommend
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June 2021 by Phil Brown
Always on site and a really clean facilities
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May 2021 by Judie Davis
Have been with them for 12yrs and good price, air conditioning and easy access to our unit .
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January 2021 by Joe Moss
Good prices decent set up, nice staff
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November 2020 by Mike Davis
Seemed safe secureClimate controlled storage as well
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June 2020 by Barbara M.
We arranged to store our furniture while building a new home. Thru Vail storage we hired people to unload the U haul. They showed up 2 hours late and 1 employee would not get off his phone. Rain started, since our belongings were outside my elderly husband started moving things. He seriously injured his knee. When we took things out of storage we found many things water damaged.
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February 2020 by Jo Kaiser
Prices are more reasonable than other nearby storage places due to less security & conveniencs. Few options as the units were mostly full. Not a lot of packing supply options. Desk clerk was very helpful & knew her stuff!
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February 2020 by Yvette Schlegel
This is a super clean, well kept storage facility and the staff is great! Thank you!
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June 2019 by nathan b
Good prices and location
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April 2019 by A F.
Prices are too high for this place. They base rent off being the only one in Vail. If another opens nearby they won't have to worry about their poor customer service or rent.
