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July 2024 by joshua jackson
Front office staff is super friendly and professional pricing is fair and the facility is really clean and well kept.
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April 2024 by Christina Miller
I was locked out of unit 2 days early, with my stuff still in it. When I asked for the owners contact information Julie told me “karma is going to get me” as if I was in the wrong and deleted my own code. On top of that she gave me a non-working number for the owner.
Edit to their reply: I’m sure the owners believe in Jesus. When I spoke to one of them he was very kind. The lady that works the desk, Julie, definitely told me that Karma would get me. I was there and it happened to me-so I would definitely know.
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February 2024 by Melissa Macha
Great complex - kept my belongings safe and sound. Sweet staff - a gal that likes ice skating and bedazzling was so friendly/personable and easy to talk to.
I do want to thank whoever helped me get refunded for an over charge. I would like to thank the woman who took the initiative to make things right and went above and beyond to help remedy a misunderstood situation. She was able to make things right and I’m extremely happy with how things ended.
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October 2023 by Tristan Kraemer
For 5 hours no one is there and my unit was occupied and was not helped what so ever
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April 2023 by C Mjolnare
I was locked out of unit 2 days early, with my stuff still in it. When I asked for the owners contact information Julie told me “karma is going to get me” as if I was in the wrong and deleted my own code. On top of that she gave me a non-working number for the owner.
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December 2022 by Jennifer Hammonds
The Supervisor Julie... just as sweet as can be!
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November 2022 by Tonya Eaton
Great customer service, hoping a unit opens soon so we are able to do business together ☺️
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November 2022 by Tonya Gonzales
Great customer service, hoping a unit opens soon so we are able to do business together ☺️
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February 2022 by Bonnie Hinds
Great location, clean and well maintained. Highly recommend
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June 2021 by Phil Brown
Always on site and a really clean facilities
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May 2021 by Judie Davis
Have been with them for 12yrs and good price, air conditioning and easy access to our unit .
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January 2021 by Joe Moss
Good prices decent set up, nice staff
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November 2020 by Mike Davis
Seemed safe secureClimate controlled storage as well
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August 2020 by Gypsy Momma
This is a super clean, well kept storage facility and the staff is great! Thank you!
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June 2020 by Barbara M.
We arranged to store our furniture while building a new home. Thru Vail storage we hired people to unload the U haul. They showed up 2 hours late and 1 employee would not get off his phone. Rain started, since our belongings were outside my elderly husband started moving things. He seriously injured his knee. When we took things out of storage we found many things water damaged.