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August 2023 by Constance lang
She is the best ever. I've had two different dogs stay at different times. Both were treated with lots of love, play time, and even cuddles. We'll return every time we're in the area. We really appreciate the flexibility with scheduling and the reasonable rates for daycare and overnight stays. Wonderful!!
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July 2023 by Shannen Paige Chandler
Fantastic ranch that is well maintained and organized. Tons of space and Kristin is so loving to each individual dog or pup!
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March 2023 by Mark Fouts
Dropped of three of ours dogs this past week. She sent us a video of how they were adjusting. Highly recommend.
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November 2022 by Roger Carrillo
Best place for quality poodles, doodles. Pictured are the two we acquired. Best dogs ever.
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October 2022 by Karethra Bex
This is by far the best doggy day care we have found within several states. The family treats the dogs with love and kindness and our pup loves going there and gets super excited when we pull into the driveway.
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October 2022 by Vicki Brown
This is by far the best doggy day care we have found within several states. The family treats the dogs with love and kindness and our pup loves going there and gets super excited when we pull into the driveway.
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January 2022 by Kim Corbus
The dogs are so loved and well cared for here! And they always have mop bucket ready to clean up any piddles.
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October 2021 by Betsy M.
I think it has been around 9 or so years that I have been taking my girls to Kristin. Still 5 star great services and care. My older girl Petunia boarded with Kristin until almost the end before she passed, and I never worried about her. Whether is is doggy daycare or boarding, I know that my pup Violet LOVES going over there and playing. Care and supervision are excellent.
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October 2021 by Tifanie Ward
Love Rockin' Z and so does my pup. It's her home away from home.
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September 2021 by Sandra West
Rockin'Z Doggie Ranch and owner Kristin were recommended to me by a friend. My doggie thrived during the 10 days he was boarded there. When I requested news, Kristin sent me an update and photo. She was very generous in allowing me to pick him up when my plane arrived late. Highly recommend!
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July 2020 by Alicia Rogers
Perfect place for your pups for the day or for a stretch!!! They are amazing and knowledgeable. Myself and extended family have used them for many years!
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April 2020 by Mime DeVel
When my husband pickd up our dog, his bed was peed on. It wasn’t my dogs pee since he never pee’s on his bed, and is a small dog. It was a lot of pee and his blanket soaked in water. He was very hungry when he got home and his food container was still full. Wish we had a better experience like the reviews said.
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February 2020 by Kelly M.
We've been taking our dog to Rockin Z Doggie Ranch for more than 6 years. Kristen and her family have always provided excellent care for our dog. Kristen has a great compassion for animals and we never worry when our dog is in her care.
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February 2020 by Mark Gooding
Love them! Great people, only place I’d take my dogs!
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February 2020 by Victor W.
I had trusted Mrs. Kristin Zickel, owner of Rockin'Z Doggie Ranch located in Vail, to care for our two labs Colt & Remi. In January, we had a dangerous and extremely poor experience with her. We dropped off both dogs on late Thursday, January 16th with a scheduled pickup of early Tuesday, January 21st for the agreed upon amount of $275.00. On the morning of Tuesday, my wife was heading to pick them up when Kristin had messaged her asking if she could call her. Once on the phone, Kristin told my wife that her worker Caitlin would be there because she had to leave to pick up her daughter. She then said that yesterday (January 20th), her golden retriever, Colt, and Remi were all playing and she heard a "scream like a yelp" and went to check, but didn't see anything. Then, on the morning of January 21st she noticed Colt had a "scab on his back." She was then asking if Colt and Remi play rough at home because it looked "old" (insinuating we dropped him off this way), to which my wife said not anything as of recent. Kristin then said Colt had a "small tooth puncture" but she cleaned it up and put some triple antibiotic ointment on it. My wife arrived, picked up our two dogs and called to let me know what was going on. When she got home, I examined Colt and found him to have a very bloody, open wound on his back with ointment rubbed into it and his fur. It looked absolutely awful. We immediately called our vet to see if they could see us and arrived within the hour. Our Veterinarian, Dr. Droves' first words were "that's really bad". She asked how it happened and we explained the situation. Dr. Groves stated the wound was 1-2 days old and labeled it as a "laceration". Unfortunately, it was too late to be sutured. They shaved down his coat, cleaned up the wound, prescribed antibiotic ointment, antibiotic tablets, and told us to monitor the area and clean it daily. The total bill was $136.17 which we paid. Later that day, I contacted Kristin and asked for an explanation as to what happened. She seemed very nonchalant about the situation and very dismissive. I explained to her about bringing Colt to the vet, the diagnosis & cost. I then requested a refund of the $275.00 boarding cost plus the $136.17 in medical cost. Kristin immediately became very defensive and angry, even going as far as saying that if your child gets hurt at school, you don't ask the school to pay for it. I found this very insulting, and it just shows her poor attitude towards her handling of the situation. After the call, I sent her photos of Colt's wound (a 1 inch chunk of flesh was missing from his back, as well as being badly bruised in the area) along with the receipt from the vet, as well as Dr. Groves' notes from the exam. The following day, Kristin wanted me to coordinate with our Vet so that I could see footage from an indoor security camera of what took place. She said she could not send the video nor show it to me privately due to it being classified as "distributing child pornography" because she had young family members in the video. She said it would cost too much to hire someone to blur out certain parts of the video, which is why I would need to view it at our vets office. I declined multiple times, saying it does not change the outcome of the situation. Colt was not being properly supervised, and he was not properly looked over after the screaming yelp. Kristin once again became extremely defensive and sent me a photo of the pet sitting contract that we signed nearly a year ago, which she claims absolves her of all liability. if she gives me a full refund + medical, it would be her admitting total fault. I said I would be open to half of the $275.00 ($137.50) since our other dog was fine, and the entirety of the medical bill ($136.17). Kristin told me she would need to consult with her husband and have to get back to me. Unfortunately, over the next two weeks Kristin kept making excuses and postponing any type of resolution to the sit
