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March 2024 by Google User
Incompetent pharmacy made me stand for 30 minutes on crutches for medicine, you people are garbarge
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March 2024 by Sandra Duarte
Cashier named Bella was super rude and should not be working in customer service. This is why I never come shop here
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September 2023 by Paul V.
CAN'T get my vaccine there anymore.No longer any walkins.told to try 1-800 walgreens. NO PEOPLE. HUNG UP ON.I WILL be switching OUT OF WALGREENS Oct. 15!
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August 2023 by D Shaw
Walgreens, N. Caterra Rd., Tucson, AZ. I have chronic pain and am on significant pain meds. I came up 15 pills short & they counted their stock & every pill was accounted for (or they say they were). So if you get any meds that you really need make sure that you make the pharmacist count them in front of you, apparently someone there reaaly likes them
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May 2023 by Google user
The Walgreens at Silverbell and Cortaro is awesome. The pharmacist, Armando, really helped me locate the medications that I needed. Thank you to him and his staff! Great job!
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April 2023 by Sarah G.
I had a prescription called in here and went to pick it up, only to find out they are closed on Sundays. I called another location to request it be transferred, but since this location was closed my prescription could not be found in any Walgreens system. Called this morning to get it transferred and sat on hold for 20+ min and then they hung up on me. I had to call back and continue to wait on hold until someone finally picked up. They were clearly stressed, which I can empathize with, but we're very short with me and not helpful and cut me off at every word. It's rare to have any positive experience with Walgreens these days.
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April 2023 by John Coleman
The Walgreens at Silverbell and Cortaro is awesome.The pharmacist, Armando, really helped me locate the medications that I needed.Thank you to him and his staff! Great job!
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November 2022 by Ashley Tolton
Rude employees who tell you they don’t care when you have questions and they never answer the phone. They also always try to change one of my medications because of not wanting to order the appropriate one and don’t run things through insurance first.
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September 2022 by Dan TheMan
They are deceptive, causing me to go without meds my last three times I went saying my meds aren't covered by my insurance, instead of the truth which is they no longer accept my insurance, I'm thinking of seeking legal advise due to allowing my condition to worsen.
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July 2022 by Chelsea B.
Worst customer service from old lady with short blonde hair! Had me disputing a legitimate coupon in line for 30 minutes. Embarrassed me in front of entire line explaining situation to manager. I was only offered rewards cash and no explanation of why the manufacturer coupons wouldn't work. Had me in tears for how rude she was. Never again and keep your rewards rude unprofessional lady!
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February 2022 by Karin Sluyter Lacy
I always get my prescriptions within hours of my Dr sending them in to the Pharmacy! ?
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December 2021 by C!
Customer service help in finding items and fast check out.
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November 2021 by J A
Walgreen’s pharmacist ARMADO GARCIA at this location DENIED our pre approved Walgreen screened and approved Covid booster appointment this evening! He stated that because we had received Pfizer two vaxx he would DENY our Moderna Booster because he thought that mixing brand vaxxs was deniable in his opinion as a Walgreens pharmacist employee.Today October 29th he claimed that he had no knowledge that mixing vaccine brands was approved by the CDC or any medical publication !When I requested him to call Walgreens’s 1.800 number and any Walgreens’s peer pharmacist to confirm his adamant decision and he negated and ignored my request. Told me it was his decision and to go away because he denied my Walgreens’s appointment and he would not give me my Covid booster.He told me he has been negating all tucson residents Covid Booster Moderna vaxxs if they have had Pfizer previous vaccinations proudly!! Walgreens’s pharmacist Armando Garcia is an uneducated, dangerously irresponsible negligent and a Walgreens’s approved employee that DENIES MODERNA BOOSTERS Vaccination to our community! Armando García is poison to our community and health well fare and negates Covid Moderna boosters to Walgreens pre approved and pre screened tucson residents! Shame on him and Walgreens for allowing such an unprofessional and negligence bully during a world wide Covid pandemic! He is actually DENYING COVID BOOSTER SHOTS in our community !!
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October 2021 by Stephanie R.
If I could give this Walgreens 0 stars I would. On hold all damn day long for pharmacy. Does nobody answer the phone? The worst. Switching to pharmacies ASAP.
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September 2021 by Ms (Willow)
I went to this location for a tetanus vaccine. I scheduled the appointment online and drove 35 miles only to be told “Those appointments mean nothing” and “We have other things to do first. It will be at least an hour”. Don’t waste your time with this Walgreens clinic!! The pharmacist on duty was just unprofessional, then the tech who helped lied and never came back to tell me how long it would be. I have had better care in a packed hospital. I had already transferred my rx to the Walgreens on Coachline years ago due to a rude and unprofessional environment when they get busy so I should’ve known better. Again, if you’re looking for a good clinic, go to the Walgreens on Coachline. They’re a cleaner store with better staff and they’re right down the street. If you need care, I highly suggest looking elsewhere or you will either be shoved out or get told off by the staff. They don’t have the capacity to be a functioning care center and they certainly have zero knowledge when it comes to simple tasks…like their job.