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June 2024 by S Alcantar
*Edit- I wanted to edit my review to mention that after working with the corporate office they were able to issue the refund I was supposed to receive.
Scam artist! Do not do business with this location. They offered a 600.00 credit to trade in my husband's phone for a newer model, and we never received that credit. Verizon was not able to assist since we used this location and not an actual Verizon store. This location never did anything to fix this situation. My husband is again due for a new phone, I have learned my lesson and I will not use this location again.
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May 2024 by Lorraine Gonzales
He was friendly and helpful despite my father's tech difficulties, he was patient and kind.
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May 2024 by Ken Smith
Samuel was awesome! Very helpful, friendly and professional. Give that man a raise!
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December 2023 by nohemi martinez
David went above and beyond
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December 2023 by Jo Kaiser
A month ago, we were here & worked with Cameron. Knew his stuff so we were able to get what we needed plus & some questions answered.Today we went back for billing questions & new phone questions. I believe the kid there was Maximus or something similar was horrible. Could not answer any of our questions. Was trying to replace Mom's hearing aids with some new type of headsets. He was very difficult to understand because he didn't enunciate. Probably because he was making up answers.I thought we had found a great store with little waiting & someone who could answer our questions. I was wrong!
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October 2023 by Richard B Frost Jr
I had an excellent experience Jen is a very nice young lady and she is good at her job. I wish I could have still received the free iPhone 14 I was getting until she realized it was changed to the 13 the day before or two days prior. I really would have liked to receive that deal I thought I was getting.
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October 2023 by Susana Madrid
I want to thank the team you're at The verizon store on irvington and campbell. Jennifer or Yenifer is just amazing so helpful she is very Professional.
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September 2023 by Google user
I had an excellent experience Jen is a very nice young lady and she is good at her job. I wish I could have still received the free iPhone 14 I was getting until she realized it was changed to the 13 the day before or two days prior. I really would have liked to receive that deal I thought I was getting.
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September 2023 by Aaliyah Mena
Zero stars if I could ordered a tablet for my kid tablet came completely inoperable won’t turn on at all called for customer assistance agents unwilling to help and completely useless this is ridiculous as a new customer
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September 2023 by John Simon
Phone was going into sos again went in today , Jesus was very knowledgeable and started up my service like nothing thank you to these guys .
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August 2023 by Kathy Hinojosa
Knowledgeable folks, very helpful.
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July 2023 by Tami Young
David ptovided excellent customer service!!!
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June 2023 by Sergio C
Fake reps don’t know how to sell so they lie to your face. Straight up tell people they can’t return things to keep their measly commission. Anytime they get pushed into a corner they send them to the real corporate store in the Tucson Spectrum. Only problem is that anything done at this excuse of a store has to be dealt with there.
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June 2023 by Carmen Estrada
Bad attention
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June 2023 by David Leon
Quality service and products
