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January 2024 by worldclassact #1
Hats off to Selma Ali! She gives the best customer service. Always cheérful, helpful and always going that extra mile for the customer! Selma, u rock!!!
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September 2023 by Samuel Wood
Friendly and helpful staff. Finances aren't always fun, this bank has helped me figure out and correct some mistakes I've made on my accounts. I appreciate this staff here, highly recommended.
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September 2023 by Diane Phillips
I just love everybody at this branch. Always friendly, efficient and helpful.
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March 2023 by Edward Garlick
Experience was brief and extremely unpleasant. Not a single customer present and expecting to be provided with service but because I arrived 20 till closing time hoping to open an account. I was deliberately ignored by whom I can only assume would be branch Mgr., while probably wrapping up and doing closing work. She wouldn’t even acknowledge presence as I stood in front of her door hoping that I was mistaken but nope. the teller who returned with garbage can in hand , placed it down to her counter and then I inquired about opening an account I was told that They wouldn’t be willing to open an account for me today but I could make an appointment to do so. What is the purpose of having hours if your not willing to do your job and all the employees are concerned with is getting out of there.It’s no wonder that the banks are having so many problems and are struggling to stay afloat. I drove clear across town for the sole purpose of opening an account with this bank specifically because of the hours listed. However now knowing that it’s employees could care less about their customers and are more concerned with just punching the clock I will not only not bank with them but also make sure to let everyone know the lack of service that they provide. US Bank you should really retrain and screen your employee better. Gone are the days that people take pride in their position and value providing service that make people want to return or be a part of something. What are you paying your employees for if not to acquire new customers?
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August 2022 by mario acosta
Lady in the front was rude. On the phone while trying to help me at the same time. Giving me an attitude as if it were my fault she had a job to do. And 3 other guys in the back just standing there as there’s customers behind me. Horrible service.
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January 2022 by Blake Dyer
Slow and needs more than 2 people working. Waited over 30 minutes in line to make a deposit.
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October 2021 by Ray Warfel (RCW)
Thank you for for helping with wire transfers for the property we purchased. Your friendly and professional service is very much appreciated.
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April 2021 by Ray Warfel
Thank you for for helping with wire transfers for the property we purchased. Your friendly and professional service is very much appreciated.
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March 2020 by Tammy Leavitt
0 stars do not bank with them, customer service in store is ok, but on phone is rude, they decided for no reason to close my card and not inform me until I tried to use it, then told me they closed it because I use it!
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January 2020 by Tyson Bivens
I called in to confirm my appointment to discuss loan options and was left on hold for 15 minutes.
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September 2018 by Martin Property Rentals LLC
U S Bank is the only bank anyone who works or spends money 7 days a week should have. I own and run several small business in Tucson & Phoenix Arizona, as well as in California, New Mexico and Colorado. Banks advertise that we should utilize their credit cards and make purchases 7 days per week but only US Bank in the store branches are actually open 7 days per week.
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July 2016 by Sandra Larson
Nathan is AWESOME!!
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November 2015 by Elias Alves
Very good, and friendly will help with any problem, concern with the utmost respect and in the best business manner
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November 2014 by Paul Kelly
Great staff very helpful thank you so much.
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October 2011 by A Google User
My Partner and I have opened an account here at this branch. My Partner is disabled and has poor eyesight and comes in a electric cart to the teller window. All of the management at this branch are down to earth and very approchable. Very helpfull in fact. They take the time to assist my Partner with any paperwork. Most at this branch know us by our face and/or name. Highly recomend US Bank because of this branch.
