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May 2024 by Christina
The store I utilize is so helpful the ppl go above and beyond especially when I had to return 4 tires.
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April 2024 by Rae Mo
This is my go to UPS store here in Tucson. The staff is courteous, friendly, and professional. Usually in and out. The store is in a convenient location and close to the El Con Mall. The parking in front is a bit challenging but it works.
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March 2024 by Alyssa K
Amazing staff! They are always so helpful and makes dealing with packages/mail so much easier. Seriously recommend going here!
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February 2024 by Gloria Fox
Staff was incredibly rude
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December 2023 by Tobey Anderson
Despite how busy and flooded with packages this location always send to be, and how weary the clerks often appear, I have received nothing but patient and efficient customer service here. Y'all deserve a raise and probably a vacation. Thanks from one of the mob you deal with on a daily basis.
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November 2023 by John Brown
Despite how busy and flooded with packages this location always send to be, and how weary the clerks often appear, I have received nothing but patient and efficient customer service here. Y'all deserve a raise and probably a vacation. Thanks from one of the mob you deal with on a daily basis.
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October 2023 by Ewrekzz
The staff was quick and helpful.
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August 2023 by Montse Pinedo
Always really fast , kind and helpful
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July 2023 by Mari T.
Really excellent service here- there was kind of a huge line here when we arrived but it moved along steadily and when it was my turn they were proficient and professional, working competently but quickly. The staff was nice and knowledgeable. I wouldn't hesitate to use any of their services. hope my shipping gets delivered without damage but I feel confident the workers do the best they can.
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June 2023 by Dave G
first let me say the staff is great. The problem is they are not empowered to make decisions and have absentee owners. The owners do not reply to email, and it per the staff, is the only way for customers to contact them. A common courtesy would be reply to the emails. It leaves customers and staffs at an impasse and makes the customer go elsewhere.
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May 2023 by Marian Smith
I like this UPS! They’ve always been great, even sealing up boxes when they really didn’t have to. Their customer service and friendly attitude has been top notch as well. The only thing that is a little difficult is the parking in the front. But if your package isn’t too big, just park on the west side.
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November 2022 by Ely Cruz
They deserve a no star due to their poor customer service, ignoring customers like no ones business,That’s is what kind of customer service they pay for by having un experienced staff, rolling eyes instead of helping customers inquires! Bad service bad staff
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September 2022 by Ashley Reynolds
Absolutely the best UPS store location ever! Jason and Andi were a pleasure to deal with and were so incredibly nice in getting a shipment sent from Arizona to Mississippi for me! They went above and beyond working with me! Very pleased with this store and the service.
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April 2022 by 3 Arch Bay J.
The people at the Broadway/Craycroft location are very nice and efficient. UPS charges way too much to ship small packages, but that is not the fault of the store owners.
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January 2022 by Gene T.
Quick friendly helpful service. What more could one ask! Store is clean and well organized. They also have packaging, appears to have mailboxes. Bottom line. They are extremely helpful.