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February 2024 by Crystal K
Everyone is always helpful and knowledgeable!
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February 2024 by Robert Nurin
Customer service is their #1 priority.High praise for their staffs hard work ethic, courteous and welcoming atmosphere and comprehensive services.Thank you for all your hard work!
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December 2023 by B H
Th staff is top notch, the efficiency is off the charts and I am comfortable that my packages are in good hands.
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December 2023 by Mark Hay
Not all UPS stores are the same.It's the staff that truly makes the difference.I have utilized the shipping services of this store on numerous occasions and have consistently found the staff to be highly personable, proficient and professional.I can easily highly recommend utilizing the services of this establishment without any reservations.
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October 2023 by Emily
I always go to this UPS Store and have for years. Everyone was always so courteous and friendly. However, today that was not the case. When I walked in the gal snipped at me that she'd be right there when I said to her how nice the a/c felt, and I thought she must be having a bad day so I kept it short and sweet. Showed her my Amazon return code and she asked me if my item had been shipped that way to me. I told her that it had in fact come that way but it came with a bunch of other things in a box. She then got very upset with me and said "well you can't send it back this way without a box". I told her that on the Amazon app it said I could return it without any box to the nearest UPS store. She then said that wasn't true as if I was lying?? She spoke with a surprising aggressive tone which caught me off guard. I asked her what she wanted me to do so that it could be returned and she got very very short and nasty with me. I asked her to bring down her aggressive attitude and she then tried to turn it back on me saying I asked her what I should do in a sarcastic way. Certainly that was not the case, I just wanted to return the item. It was obvious that she was in a highly sensitive mood from the moment I came through the door. When she slammed my returning item down her eyes had daggers and her jaw was clenched. I was ? shocked. I asked her not to speak to me that way because I am a customer that she should treat with respect. She then said in the nastiest tone, well ma'am you have a good night as she tossed the receipt at me. I will NEVER go in there again if she is still working there or unless she apologizes. I recognize that everyone has stuff going on in their lives, but this was beyond that. Treating customers kindly should be the minimum required and some level of professionalism should be the norm while on the clock. So disappointed not to be able to frequent my neighborhood UPS Store anymore.
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July 2023 by Henry Wu
Have been coming and using this particular UPS store for 3 years. Awesome, amazing, and friendly staff! One of the best UPS franchise stores I’ve had the pleasure of shipping/receiving packages. Could not be a happier customer. Hoping they keep the A-team staff onboard in the foreseeable future
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March 2023 by Brian Owens
Been in this store multiple times and have not had a positive experience yet.
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February 2023 by Roger Cohn
This is a busy store but well run and I never have to wait more than a couple of minutes. They move people in an out
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February 2023 by Cassidy Cowell
Love this location! Friendly staff, efficient shipping, great price. ??
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January 2023 by Jim Wright
Always a friendly staff whenever I come in to check my PO Box or return something to Amazon.
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December 2022 by Jan Phillips
Jennifer, Colton and the rest of the team there are ALWAYS very helpful and kind. From assisting customers who are unprepared to greeting everyone who walks in- this business is now all about taking the time to help each customer! Thank you!
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October 2022 by Jason Glover
I'm putting one star just because when a complaint below accused the owner of talking down and thinking she's better than everyone else, she responded right off the bat with "I do think I'm better."Trust me lady, on that alone I know you are much much lower on the totem pole that regular people.
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July 2022 by Bette Kibble
I have been using this store for 12 years. I go in several times a week, as I run a business.Extremely helpful in all situations.Great service ??
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April 2022 by Amanda Rubio
We are here daily to pick up mail for our home based office. Of late, the mail is not sorted, because their is only one person there to work. While I am sympathetic to the lack of employees, is it crazy to dream that someone would stay after and sort the mail after the store closes; and sorts mail when there is no distraction? Its frustrating, when you have been there 3 times to pick up the same days mail, and it is not sorted even the next day. It's repeatedly only a couple hours from being done. Location is great, but use with caution if you receive time sensitive mail.
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February 2022 by desert banshee
Excellent customer service, this fellow even held a lady’s dog while she ran out to her car to get a package she forgot! (Mask only down for my photo!)