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September 2024 by El Outlaw de Nogales
I went in today this morning because Armando said I didn’t need an appointment for alignment about a week ago when I called in. I got there at 9am, I actually traveled from Nogales south of Tucson which is an hour away and another hour back.
Well, I get there and I ask them since Im there if they can rotate my back tires to the front, They agreed for a modest price to do both requests for $150.
Not bad, well after driving my truck back home the steering wheel is now off to the other side (left) see picture.
Although he didn’t charge me the $150 he quoted I ended up paying $120 but I was there for almost 3 hours. I guess you pay for what you get - this shop is only a good shop for known customers or family or good friends but not newbies like me.
I wanted my alignment to be perfect like it was before - even though I do have 24 inch wheels they should be able to do that - even new Denali’s come with those size wheels. Not impressed or satisfied - I guess thats where the $30 discount comes into play, It’s sad and a shame to say that no one does descent quality work nowadays everyone is just out for the money and to do a quick job with no pride or integrity in their work. No receipt was given to me at all. I will not be coming back at all. I gave 2 stars only because of the discount and not having to set up an appointment but the quality of service is dissatisfying
Remember I drove 2 hours to get this done and not to mention I took the day off work too.
You can’t really tell in the photo but the steering wheel is off about 1-2 inches.
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September 2024 by Cassandra G
Armando is the best always get me good quality tires at a great price! Recommended by me ?
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August 2024 by luis encinas
They have a top notch customer service, I had a tire that was not repairable and I had a dealer warranty and at the dealership they did not what to take ther time to help me , but the gentleman at the counter at underground did take some time to resolve the issue I really appreciate him that was awesome thanks guys thank you! Super customer service ? ? hard to find now and days thanks ? ?
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August 2024 by Carlos Mtzlaz
Fast response..they aligned my truck really fast, Alfredo is the good one.
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May 2024 by Alexis Figueroa
Defective tires..
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April 2024 by Julie Figueroa
Underground Customs did an awesome job, new tires, and oil change. It's like driving a new car! Thank you, Angel and all the crew! Very much appreciated and the great service!
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February 2024 by Ms V
They took good care of us. 08Tahoe &18 Equinox
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November 2023 by Marcos “Sparkie” Villegas
Excellent job! Quick and efficient work. I had a new and complete front end brake kit done (calipers, rotors, and pads etc.) and wouldn't you know it, not even 15 minutes after I got home Mondo called and said my 2014 Silverado was finished. These guys at UGC are fast, awesome, and do great work. They've earned my business and I know that I can trust them with my truck. I won't take it anywhere else. Ask for Mondo when you go there he'll do you right. Your primo Marcos.
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November 2023 by Richard
Angel will smile while lying to your face. Looks like a 16 year old put the wind reflectors on and sanded them after installing scratched the hell out of the passenger side. Scratched the hell out of the front and rear bumpers add ons and took my vehicle out for a spin while it was suppose to be at the shop. Angel is a thief and needs to call upon the name of the Lord.
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September 2023 by The Connection
Good prices and service.
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September 2023 by Darren Griffiths
Great crew!
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September 2023 by Jesus Olivares
The best, very good service and very professional!!! 100% recommended!!! They carry the best brands.
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May 2023 by Veronica Monsivais
They are very lovin? made me feel safe in my truck...
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April 2023 by Ricky P
So i took in my chevy equinox to put new projector headlights and install /wire a fog light kit awesome business great price and work well done thank you guys i appreciate it will be going back to take you more workService: Electrical
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March 2023 by Manny Carrizoza
Armando is a great guy awesome customer serviceService: Tires
