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April 2024 by Mary
We ordered our kitchen and master bathroom cabinets from Window Depot. DeeAnna Bellah was the designer. She is awesome to work with. Very professional and the price was right. The order arrived on time. Great experience and we saved thousands of $$.
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April 2024 by Sara Farrer
A lot of window options. Good prices. Good selection.
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February 2024 by Mr Paul
Price and selection is outstanding. Staff are committed to service.
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September 2023 by linda
Thank you Window Depot on 6th AVE for responding to my comment I left about Wallo Fausto, the door installer (owner of Opening Innovations). I have to apologize to you and Wallo for review i wrote 2 weeks ago. i wrote it before talking to Wallo. a few days after posting my review, Wallo called me and he explained to me, that he did not know of our appt. He had no info about it, no time, name, or address. He said his business and reputation are very important to him and he wanted to make things right. He offered to come and install my front door and security door for free. I found a nice door at Window Depot and Wallo installed both doors. He was very professional and conscientious of his work. I highly recommend Window Depot and Wallo Fausto....Fred E
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July 2023 by James Boughton
I have just placed a large kitchen cabinet order at the 6th ave location and worked with Brittney Ramirez and her associate DeeAnna Bellah. I've received excellent, professional service, prompt estimates and answers to my questions. In addition to competitive pricing, the service and experience has been top notch. James Boughton, owner Artisan Improvements.
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February 2023 by Dallas Rawson
I bought a window from the Irvington location back in April, and I called in to get a replacement part ( Jamie answered). Not being in the business, I tried to explain what part of the window I needed, but specifically said it wasn't the outter frame, it was the frames that held the glass, Jamie said "We don't carry that, all we carry is the entire window". I asked her if she was sure she knew what I was trying to explain and she said yes I understand and we don't carry just the frame. Knowing that wasn't true I hung up and called the Speedway location and spoke to Anthony, who said yes they actually do sell replacement parts and that he could order the part I needed. Anthony asked questions and cared what I was looking for.Not only did Jamie not know what I needed, but she didn't seem to care to know either. Very frustrating dealing with people like this.
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November 2022 by Abe Turkin
The young man had helped me was amazing. Took everything I needed to my truck. Found a door that I needed. Put that in the truck. Probably spent 10 minutes there
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November 2022 by Bill James
Horrible service. Manager Julio was rude and didn’t listen to other co worker when he was asking for help. Also seems to not care for them or anything with the company. Was a very unpleasant experience, won’t be going back there anymore.
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November 2022 by Morris Dudgeon
Alicia is the best! Very helpful, patient and works hard at trying to get you the best value for your dollar! Highly recommend her!
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November 2022 by Marshall Hayes
ZERO INTEGRITY! I have bought windows twice here and twice they committed the same "mistakes." I bought windows and they placed a tag on the window as sold. I went back a couple of days later to pick them up in my truck and they said they didn't have them any more, that they sold them by "mistake." I was understanding the first time it happened but not when it happened the second time. This company lacks integrity and quality customer service. They said I would have to reorder again and wait 4-6 weeks. Why would I risk reordering another window and risk another "mistake". The manager was completely indifferent to my frustration and asked that I leave. His demeanor showed that this has happened before and they are not interested in providing the basic customer service standards, like holding a window that has already been purchased for a customer. Instead they rather resell it at a higher price and claim it was a "mistake". They are habitual liars and chronically make "mistakes" for their own interest with little interest in changing their ways. If you want to get treated with zero dignity, and loose time and money, then this is the store for you. The budget prices are not worth the frustration.
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November 2022 by Camilo Macias
By far most frustrating experience ever! Do Not Buy custom cabinets at window depot! Ive had several bad experiences at this location. Once I ordered cabinets gave them the exact measurements spent over $1500 only to find out the person who helped me ordered the wrong cabinet. All they could do was order me another one because you cant return custom cabinets. Had to pay another $600 for their mistake. Then Ordered knobs that never arrived. after 3 months of not hearing back I had to walk in and request a refund. Never made an effort to check in or update me on the order. Never ever will I buy custom cabinets from window. Save yourself the hassle and money.
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November 2022 by Thomas Widick
Stopped in to get quotes and Jenny and her co-worker were extremely helpful in finding the cabinets for our dream kitchen. They showed us items we hadn’t thought about that brought the kitchen together even more. Gave us multiple options, showed us a digital rendition of our kitchen with the options, and went over all the pros and cons of different cabinet options. We purchased and ultimately left with a good feeling with our decision.
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November 2022 by Stephanie Federico
My husband promised me a new kitchen, we were referred to window depot for our cabinets. They just came in today….& we absolutely love them. Thanks to Javier for making our vision come to life! He was super professional and helpful.
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November 2022 by L Lopez
Well what can I say they have amazing prices and if you're looking for something and can't find it one thing I know is you can always find help they don't act as if they don't see you they're willing and happy to help so go there if you need home renovation items.
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November 2022 by Mike Vaughan
Javier was very professional, personable, and very knowledgeable helping us with our bathroom cabinets. He listened and was able to put together exactly what we wanted for our budget.
