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July 2023 by Jan O.
We were looking for a separate credit union to use, since we wanted to spread our money out between some different locations. I did my research and SunWest had strong ratings. We went in and worked with Tracy Noonan. She was so helpful and made opening an account here very easy. We are excited to be doing business here.
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May 2023 by This Chick
Omygod, I am switching back to a regular bank that isn't a credit union!!! Ridiculous... Smh
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December 2022 by Earl B
Been with this credit union for years and I love it. Always friendly. This is the one bank I will never get rid of. I just wish there was a referral program. I've sent at least 3 people to them, And I've got a few more to send even if I have to give them a kick in the pants to get down there.
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April 2022 by Clint W.
I've been a member at SunWest for at least 5 years now. They've never done anything wrong by me. I usually go to my home branch over on Speedway and Pantano, but at this point in time, the Campbell location is closer. I had been in here a few times before, always had a pleasant visit. My most recent visit was no different, but I was actually quite impressed with the service I received from Lourdes Medina so much that I felt compelled to leave some positive feedback somewhere! I had moved overseas for awhile last year and I had to get a new phone. This meant that I could no longer receive text login messages to get my in to my account online. I had changed to the security questions method, but that was getting troublesome as I couldn't remember my answers to the security questions all the time! I brought this up at Lourdes's desk and off she went to work. Even though we didn't have the solution right away, she diligently worked at it and came to the solution. I now have my text passwords reinstated. Lourdes was very pleasant and I admired her commitment to the job. She is but one of the examples of genuinely good customer service that you will get at SunWest Federal Credit Union.
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August 2021 by Brandon Houmand
I have been a credit union member and conducted shared branching at this location with another out of state account. I have lived in different states and conducted shared branching for over a decade and I have not found a better more genuine staff. If you want to feel valued and have any team member be able to help you with whatever your needs are, then this is the place for you. I recently joined this credit union because of the great service and care I receive from each associate every time I have conducted a transaction. I challenge you to find a better Credit Union staff!
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August 2021 by Elian “BelleFan91” S
Where do I start, SunWest is the BEST and Veronica, is even better she is a GEM ?.. She helped my family in so many ways I can’t even believe there is still people like her that care so much. SunWest is an amazing bank, because of the people they have like Veronica!?They are family!
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May 2021 by KEDAR MUDHALWADKAR
New to the area and phoned them for a service requirement. Even after a year in the pandemic, they still don't support virtual or phone meeting. How can a new customer who don't have way to attend in person meeting get to the branch? Lack of empathy and common sense.
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May 2021 by Kylie Zavala
Awesome rates and customer service is outstanding kids accounts are really good. All the girls are amazing but Jackie and Lu make my day each time
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April 2021 by Scott L.
I went in to Sunwest to get money out for a car. I was really nervous and Lourdes Medina the teller could tell so she asked if she could help. I told her I was getting a car but was scared I might get screwed over again. So she gave me a guys number with BMW Tucson. I ended up getting a 2016 Hyundai sonata at a great price that I can afford. And I hope to refinance with Sunwest!!! Thank you so much Lourdes Medina
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March 2021 by Andrew Kirby
In the market for a new credit union, and liking the positive reviews posted here, I emailed through the website and asked for more details about opening an account. No reply in two weeks, so low scores here and I'm opening an account with another CU, who did respond.
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February 2021 by Stephanie T.
Lourdes Medina thank you !! You do a great job , super friendly , detailed oriented , fast prompt , thorough , no matter how many questions I ask , she gets them answered and is patient listening to all my questions . I'm glad I dealt with you and I'm now happy new member .
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January 2021 by Theresa Gaston
The Staff at the Campbell location is so nice and personable. I would highly recommend this Credit union.
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December 2020 by Katrina Johnson
The staff is so kind and caring. It truly has a home like atmosphere. We love SunWest!!
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November 2020 by Bryanna Lantych
Always enjoy coming in to this particular branch. Very friendly staff. Avoid speedway location. They are the complete opposite. They always seem so bothered to help you. I really go out of my way to avoid the speedway branch.
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November 2020 by MIKE MENARD
I was referred to SunWest FCU by a friend to speak with Veronica Doe about refinancing my auto loan. After speaking with Veronica I ended up getting the best interest rate in town. Great customer service, I will definitely recommend her and SunWest to my friends and family.
