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December 2023 by Gem L
Zero star for the customer service here,Andrew is the worst staff :Rude and Disrespectful And Unprofessional
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April 2023 by rand mayfield
I am a retired culinary arts teacher and cooking is my hobby so when I need a cooking tool or appliance I go to Standard Restaurant Supply and have been for about ten years now. Yesterday I bought a few things and when I checked the receipt I found out that I had been over charged for a 10in spatula. Instead of $5 the cost was $11, or a little over twice as much. Long story short, the price for the spatula was in the wrong place as were a few others misplaced price tags. The associate that helped me with my refund was abrupt and abrasive while completing the refund. I didn't ask to have the item at the advertised price, I just wanted a refund. He was full of excuses of why they have so many pricing issues and then he asked me to leave and not come back. It's interesting that for a manager that he handled it so poorly. So if you shop here, just a heads up: watch the pricing and make sure you check your receipt. I'll give it to him that he was having a bad day but as a manager he needs training. I'll get my cooking items from Economy Restaurant Supply in the future.I did some research and it became clear that this store is having employee issues. They can't seem to keep employees which means updating pricing is going to be a problem. Again, just check your receipt.
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April 2023 by Jeremy Johnson
Just called and spoke to a gentleman named Juan about needing a 6ft flat top grill. He responded with “no that’s too big.” No offer to order one or offer any support. My next call was to Expert Restaurant Supply and they took care of me right away. My advice is to call Expert Restaurant Supply first.
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November 2022 by Jackie Aguayo
Great service. Went out of their way to find a solution for us. Would highly recommend!
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October 2022 by Joey Burke
Can't believe that this place has gone so far down hill. AS A FOOD AN BEVERAGE OPERATOR SHOPPING AT STANDERD WAS A REAL CHALLENGE. Employees have NO knowledge of the business. I LIKE TO SHOP LOCALLY HOWEVER SHOPPING ON LINE WOULD BE A LOT EASIER.
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August 2022 by Jose Ramirez
Went to find polypropylene cups but only found one size (16oz), gentleman in the front said they could order 24oz cups if needed.
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July 2022 by Duane St Charles
Been going here for years. I have NEVER failed to find what I need. If you like to cook this place will mesmerize you and before you are out the door you have lost track of time. I don't care what you need for cooking (or cleaning) you'll find it. Some times obscure utensils ( i.e. jalapeño corer) or griddle scrubbers. Widest variety of everything, professional or domestic kitchens. Excellent staff, clean store, open to public. Unlike the other place on West 22nd where I was rudely told to leave, this place has always been welcoming whether you want a salt shaker or cotton candy flavored sugar. Prices are VERY reasonable. As Madalain Garrish used to say,"try it, I know you will like it!".
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April 2022 by Dale Kells
This place is amazing! So much baking tools!I have to hold myself back from spending to much!Love this place! Staff is very helpful!
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December 2021 by Lorraine Ellen Briddon
Giant selection. I bought a sheet pan too large for my oven - no problem exchanging it but you DO need to keep your receipt!
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November 2021 by Donald Holmes
This place is enormous! So many things to choose from. They were very attentive and took me directly to what I needed
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June 2021 by Cecelia Pappas
Great find in Tucson! If you need any kind of kitchenware, stop here first.
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May 2021 by Chelsy Eldridge
The merchandisers literally sit in the middle of the isles while putting stuff away. Every time I come there is normally only two people at front and no other help. The merchandisers are eating on the floor and when I ask for help I have to wait for them to finish chewing their food. The merchandiser also don’t really wear uniform, I don’t know how the business is ran but I wouldn’t want my staff to be wearing basketball shorts and bright colored shirts. And the manager is never there when I ask to speak to one no body can find where he or she is. This store has great stuff that I need, But the customer service is god awful and it’s every time I come. I really do appreciate you guys being there I just think the store would be much better if there were more people in uniform and better customer service and no EATING IN THE MIDDLE OF THE FLOOR. AND NONE OF THE EMPLOYEES EXCEPT FOR MAYBE TWO OF THEM WEAR THEIR MASK!!!!!!
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May 2021 by Anneth Olivas
They have good quality boxes, BUT came one day and the store reps were walking out at 4:30. They closed the store and Clearly online states store closes at 5pm.After that stopped shopping at ths store
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May 2021 by Scott S.
I like the selection they carry, but they don't keep up with their price signage. When I got home I noticed 5 of the 7 items I purchased rung up at different prices than was posted on the shelf. It was just a couple dollars here, and 50 cents there, but still. Keep up with the prices guys.. Not cool!!
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April 2021 by Adam P
Lots of kitchen item for your home or restaurant. The selection was pretty vast and prices were very reasonable
