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April 2024 by CC&R C
Son was sick, and doc sent us home and said to call back 2 days later if worse. Called and they asked us to come back. Used virtual visit with UHC instead. Double dipping...
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March 2024 by Vel Maxson
Very clean and polite at front desk. Nurses and Dr was prompt and friendly. Waiting time and Scheduling could use some attention. But all in all i would definitely recommend to someone.
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March 2024 by Cynthia Davis
I love going to Carbon health. They make urgent care look bad because they are so clean and up to date. I was seen by a Doctor within 15 min and out the door in 20. The staff is always friendly. I have been to 4 locations and itscthe same every time. You are important!
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March 2024 by Barbara Hartzell
I was able to make an appointment for my daughter and get her in right away. I really appreciate the opportunity to get on the schedule before heading in to the clinic as it is 30 minutes from my house. The NP was very thorough in her evaluation , and the receptionist was helpful when we had to redirect a Rx that was unavailable at the first pharmacy we tried.
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March 2024 by Nicole Bailey
We had a seamless experience. It was our first time there and the process from booking online to getting into a room was great. Having my two little kids with me, they put us into a fun room with dinosaur decor. In the words of one of my kiddos, “They were perfect!!” Great experience, we will be back… Hopefully not too soon.
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March 2024 by Karen Lucero
Nice staff, Dr took his time and explained my problem.
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March 2024 by Amanda Jones
Easy in and out and hardly any wait time with an appointment. Their app makes it even easier!
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March 2024 by Mercedes Dior
I really like this Urgent care. Most of the Drs are really good but today a male Dr gave me false information in regards to my little ones fever smh. I can see now why my pediatrician disapproves of urgent care for my little ones.
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March 2024 by Leah Burke
Would give negative ten stars if possible. DO NOT GO HERE! My elderly mom made an appt for 4:30, was put in line w/walk-ins and wasn’t seen until 5:30…. (annoying but wouldn’t bother writing a review about that if it didn’t get so much worse!) We found out she has PNEUMONIA so they were supposed to “send in” her 4 prescriptions (inhaler, steroids, 2 antibiotics) before they closed at 6pm…. BUT THEY NEVER SENT THEM!! Pharmacy received nothing. Called all around, drove around speaking to multiple pharmacies. Everyone wanted to help but there was nothing they could do. Meanwhile Carbon closed and has no emergency number. Worst urgent care experience EVER.
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March 2024 by Trina Serdar
Dr did not show any interest in diagnosing my symptoms. In and out of the room in two minutes.
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March 2024 by Jennifer Marek Brizal
The doctors in the facility were outstanding. However, I have been billed repeatedly without my authorization or knowledge on my credit card on file that I used to pay my co-pay I was not aware they would keep the card information for any other purpose, then authorized co-pays. When I tried to reach the billing department, I unfortunately was met with an argumentative and very unhelpful employee. I have had to cancel my card and will not be returning to this location.
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March 2024 by Susan Cooper
Carbon Health Urgent Care on Harrison in Tucson is a very clean facility with friendly staff members. There was no wait for an appointment. The doctor on duty was Dr. Casto. He was very knowledgeable and approachable. I felt comfortable asking questions and discussing my concerns. I did not feel rushed. He took his time answering all my questions. He is a compassionate person, and I felt genuinely cared for. I highly recommend Dr. Casto for all your medical needs.
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December 2023 by Tiffani Laye
The office was very nice and clean. All of the staff were extremely kind and helpful. Raven stood out. She popped into my room to update me on the current wait time.
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December 2023 by lilyyy y
I was seen fairly quick for my appointment. The reason for 5 stars is for the beautiful decor and the Dr I saw, I wish I could remember her name but she was awesome. Friendly and understanding.
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December 2023 by Brittany Wachter
We just moved to Tucson a few weeks ago and Carbon Health was highly recommended to me for urgent care. The medical assistant (I forgot her name) and Dr. Casto were so nice! Highly recommend and will definitely be going back there. The rooms are so CLEAN. I walked in there and was shocked how clean the building was. They offer bottled waters too!
