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March 2024 by De J Huff
The owner is racist I'm sure!! I went to buy some beauty supplies and she locked me inside!! Then refused to open it, once she did my friend stood outside, I would and she still had attitude. She has always BEEN RUDE, DISRESPECTFUL AND HONESTLY GIVES SALLY'S A BAD REPUTATION!!! I EAS ALAWAYS RESPECTFUL, BUT AFTER THAT LAST EVENT, I NEVER WENT BACK!
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February 2024 by Veronica Burgos
There are so rude there the lady was following me and my cousin around the whole store and just watching us like if we were kids so don’t go when that lady there she old with ugly frizzy hair
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August 2023 by dulce vasquez
It’s 10:03 and the store is still closed! The sign said open from 10-6.
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May 2023 by Blanca Dicochea
Kudos to ARACELY ( red hair) . She was beyond amazing and kind. She Helped me out w so much patience and knowledge. After 5 years of still coming in to buy and not realizing why my account did not work. not one employee took initiative to update my customer account and she even helped me receive a store discount! YOU ROCK!
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May 2023 by Bernie Salcido
Manager was very impatient didn't feel like she wanted to help us felt like we were bothering her kinda rude
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January 2023 by Aliyah Valladares
One of the workers told me to not bleach my hair just use a lighter and the color. did not show at all the staff was really rude do not go to this Sally’s.
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July 2022 by Mele Mar
The owner of this store should be aware that the employees do not help the customers and have attitude. Employees don't even ask if you have any questions, and their aggressiveness makes you not want to ask anything.
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July 2022 by Lexia M.
As soon as we walked in we got weird and unwelcoming vibes. we came in looking for clippers and the associate gave us the one we were looking for. while i was looking at some eyelashes they manager told the associate to get the clippers back because they're supposed to go to the front which was fine, understandable. but what was not understandable was that once we bought the clippers we got in the car and noticed they were missing guards. we go back and tell them that they're missing guards and they try accusing us of stealing them, saying they were gonna look at the cameras. which okay look like look at the cameras ???? made us feel very uncomfortable. never going back there again. the ladies working were very rude and that very unprofessional of them.
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January 2022 by Tara Vindiola
I love being followed around like I’m going to steal something while my husband looks for beard balm.
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May 2021 by paul templeton
I had bought babyless pro trippers and didn’t even use them I tired to return them the next day and I had lost the receipt but had the transaction on my credit card and was told I was not able to return them and it hasn’t even been 24 hours they didn’t even let me exchange them for different clippersIt’s was unbelievable I paid 167 and the clippers where. 147 but I got taxes 13 dollars just to buy them and also I looked up the review on the clippers I got and they don’t even sell me the product I .worth I looked up the unboxing for the clipper I bought and it said it came with a charger is stand they just sold me the clippers it was the worse experience I ever had in a store I work so hard for my money and trying to cut hair what a waste of money
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January 2021 by K B.
I have always received a lot of help and advice from the ladies who work there. They always ask what they can help me with and have helped me choose products and suggested hair colors. I was able to do my own hair. That is something I would never have felt confident enough to do before shopping there
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October 2020 by Terrence Gooden
On October 5 I purchase some Walt professional Balding clippers. Upon opening the package I noticed that the clippers Wasn’t adjustable. I went to the store to return them.(There return policy clearly states on the receipt any unused items can be refunded within 60 days. The Mgr Susan at the Valencia location refused to return my money back. She unprofessional and need some training. Your policy on your receipt is miss leading!!!
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August 2020 by Brandy Solis
The staff were extremely rude! This place is horrible
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May 2020 by Rosario Flores
I love the convenience of this store. Always helpful staff and always find what I need.
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February 2020 by Steampunk Hair salon
Very friendly and informative employees. I use some of the products in the salon.
