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April 2023 by Kellie D.
I absolutely LOVE my Safeway! All of the employees are friendly and caring. The managers Mark,Craig,Michael always say "hi,Goodmorning,how are you?" They say hi to my kiddos. Customer Service is something they care about! I appreciate every big and little thing they do!Same goes for Starbucks as im a frequent flyer there also. The manager Shawn is very friendly ALWAYS makes sure if she sees you she says hi. Lee,Jorja, Gigi,Anthony and all the rest that im forgetting are the best and I love coming in to see everyone!Thank you Safeway!
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April 2023 by Steve Lazzarini
Nicely stocked, good prices, helpful and friendly staff too!
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January 2023 by Brittany Swanson
Michelle helped me not feel like a burden when I made a mistake on which card I used to make a purchase. She helped me more then she knows. I will always have good things to say about her!
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September 2022 by Hempful Farms CBD
No ever clear??
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May 2022 by Leila Lou Loving L.
The employees are very kind. Great cost service. Went in last night to purchase drinks , left my phone in the cart . I called customer service to check If It was there . They recovered my phone. Thank you Safeway team!
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March 2022 by Hempfulfarms
No ever clear??
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February 2022 by Crystal P.
Bought some items a few days ago for jacuzzi. Realized they were for pools. Went to return them to another Safeway. They would not return them bc they didn't vary the product. Said I had to return them to the original store I bought it from. So, I drove all the way across town to return them only to find out that any items over $5 requires receipt. If that's ur policy fine, but tell me before I drive across town. Also, what major store chain does that?! Maybe over $50, but $5 is obnoxious. Poor consistency in customer service.
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July 2021 by Raymond C.
I have noticed within the last 30 days the demeanor and attitude of the employees has markedly improved. Customers are now greeted well and a friendly atmosphere seems to exist. I also notice the average age of the present employees is considerably younger than what it used to be. They have recently stolen my business from Fry's with attitude and the great recent promotional pricing .
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December 2020 by Brett A.
Donny in the meat department is amazing. I actually go to this location from Sierra Vista because Safeway usually has meat on sale for a dollar a pound less in Tucson and I go to Tucson regularly. This location is not far off I -10 and also not far from a dog park (yes my two pups love going for a ride especially when I'm making a meat run) and I've found Donny to be fantastic in accommodating my requests and really a friendly person as well. If the world had more people like Donny, we'd be way better off! Hats off to Donny and the East Valencia Safeway meat department!
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September 2020 by Debra Phillips Acker
Staff in the store very pleasant and helpful. Love going to this store, always clean and stocked!
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September 2020 by Steve G.
I had to go into Safeway because Frys didn't have what we needed fo pickup. The carts were cleaned, only one j*** customer not wearing a mask. Frys pickup hasn't been good and it has plenty of bare faces. A employee had his hands full still asked if I needed help find something. He not only tells the aisle, but the standing on one foot uses the other to point on the direction. I think I may be a Safeway customer now.
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February 2020 by Sara Meade P.
Safeway at Bear Canyon. This is a quick stop store. Not for major shopping. Prices are high and the choice minimal. Yesterday I was there picking up a few things. I was behind an older man. There was a woman checking out. The checker talked and talked and finished and still talked. Long enough that the old man turned around and told me a long d*** joke. We chatted and the checker finally got around to serving him. The elapse was about 8 or 9 min. She was an older checker. Late 60's probably, dark hair. Mona may have been her name. She was snotty to the old man. Then he wanted to give me his monopoly tickets. The checker just stood there with her had out and the tickets. The old man took them and gave me the receipt. I said not the blue things, he was confused and the checker still stood there with her hand out. By this time I spoke up and said I will take the tickets, he gets the receipt. She still stood there with her hand out. WTH. Finally in a clipped attitude she announced, "I can ONLY give them to him." Finally he gave me everything, I took the tickets and he left with his receipt. I guess I pissed her off because she was downhill from there. Rang me up, never making eye contact and all my things piled up on the conveyor. She never attempted to pack anything. Just stood there. Finally I started packing my own groceries. She put a melon in a bag...very slowly. I finished, put everything in my cart and left. Time for her to retire!
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January 2020 by Larry B.
Just your average grocery store, nothing fancy. Much better than Fry's. At least they don't move everything around every night. Prices are average for the area and it is always good for last minute things.