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September 2023 by Roger Carrillo
Locally owned formerly teacher based credit union. Friendly personal service member owned, not a corporate profit driven bank! Put your money here!
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September 2023 by John Peircey, JR
Both outside Atms down. Employee has car parked wrong way in drive thru leading people to go the wrong direction through drive thru. Outside looks like it has not been updated or kept up with since the 90s
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August 2023 by Aesha Lynn (Aesha Lynn)
I have been a member of this bank for ten years, and they don't care.They treat me like any stranger who just walked in.Greed is all they are about, just like any other bank.
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April 2023 by Danny Daniel Joel
Okay, I went to this bank with only women are teller. I had $20 bucks and want to break it with $1s. The lady ask me to give her my ID. And I said, why it has to do with my ID cause I had $20 bills not a check and then she told me she can’t cash it out without my ID. So, I gave it to her my ID, and she run it and she told me she can’t cash it out. I have an account not with them but, with Unify Federal credit union. And my bank told me, they are connected with the pryamid federal credit union. I’ve been there before and now you’re telling me I don’t have an account? Really? C’mon are you kidding me? That was $20 dollars bill and still cannot cash it out? wow I will never ever go there anymore. I think they are racist. Bad service and bad personality.
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April 2023 by abnormaltoy
I love this branch.It has the feel of a small town bank from the olden days. I always get great service. I probably drive past six or eight banks to get here.
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March 2023 by Marcos Barragan
The best credit Union x mi
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March 2023 by Oakley B.
I literally just went here because it's near the school and I needed a bill split. Apparently they are too advanced for that and cannot do it if you are not a member. Waste of time.
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July 2022 by Rachel Atkinson
I have always had great experiences at this Pyramid location. The staff are all friendly and informative, and are always eager to help. I have several loans and accounts with them, and have always been kept informed about anything happening with my accounts over the years. Highly recommend!!
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July 2022 by Nic Cordin
Went in to open an account. I was the last one in line, as that is how arriving somewhere goes. I made it to the front and the dark haired teller told me i would have to wait, she and the other teller were busy. I asked her what she was busy with and she referenced the 3 customers who had arrived AFTER me. She then point blank told me "she has to help the customers in line, behind me, before she or anyone else could take me back.I called ahead to ask what was needed and no mention of an appointment was ever made, and neither did she mention an appointment was needed. Customers would continue to arrive and wait in line as again, that is what happens at a place of business, while i would be pushed aside?Shows you how much they care about their members, they also have a large dead cockroach in their waiting lobby.Extremely unprofessional. They can't respect potential customers and can't afford to upkeep their lobby.Seriously, find another credit union
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July 2022 by Luis Brown
This bank is trash and the women they have working there catch a attitude with the customers cant do 1 simple task and start arguing with u cause they dont know how to perform good customer service do ureself a favor and bank with a bank that actually listens and cant listen to customers and start repeating the things you literally just ask for to complete again not worth the time or money in this greedy bank rather bank with wells fargo then this sorry bank replace ure employees or train them a little more proper
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March 2022 by Michael Ipema
When I applied to refinance my car loan they were helpful and Delilah was very helpful and helped me open my checking account also thanks for the friendly customer service
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February 2022 by NYM
Just not good anymore
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August 2021 by Pearrari Pearrari
Happy New Year, Karen! I recommend Karen and her team for banking services and lending. If some issue comes up, she is the person I would want in my court because of her experience and disposition. I haven't had any problem with my services, but I don't believe in perfection. I do believe in folks who care and are competent to come fight on my team if that does come up. This is a nice branch, convenient, easy access.
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July 2021 by Amber B.
I've had this bank for a long time, and just recently got a new Debit card from them, but also had to wait another week for the pin to arrive in a unmarked envelope. As I tried to change my pin the automated system wouldn't let me, then I called PFCU and they just told me that it's thru a 3rd party and they can't do anything about it. So it's my account, I can't change my PIN number, and the bank won't do anything to help, tuat Sucks, I had nothing but good things to say about the bank, but they are useless when it comes to actually helping me with my account?
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March 2021 by Christina Kodalen
The workers there are friendly. Haven't had any issues with my accpunt there. Good credit union.
