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August 2019 by Marshall G.
Rick has been my only mechanic for 20 years. All import cars, he has always been on top of vehicle safety and performance. My truck just came out of storage after two years on jacks. Had stabile in the gas tank from the put away, charged my Gel battery, flushed my break line and I drove it to the airport tonight. Over 30 years old. Zero safety features. Runs like a sewing Machine. Thanks Rick.
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December 2018 by Bill K.
Still the best place in town to take your Toyotas, Hondas, Kias, Hyundais, any Asian model. Simply the best, most honest, most capable shop there is.
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August 2018 by Paul K.
This is a five-star review except I live too far away to conveniently take my car here on a regular basis. I have a 2007 RX 350 with over 192k miles and recently the A/C system died. The car is in great shape otherwise so I decided to get the system repaired. I found Import Service Center after searching for Lexus repair experts in Tucson and reading the reviews for ISC. No other garage compared with the comments I read. My experience with the A/C repair was that it was well-done and reasonably priced. Rick knew I was looking for them to get the A/C working without a complete overhaul. So they tried to replace the totally trashed parts and to clean and rehab the others. Unfortunately for me the compressor and condenser were both shot and had to be replaced. The A/C now works better than ever and when I picked-up the car, the cost was about 2/3 of the dealer price and 10-15% less than the estimate I had received from another garage. Rick is very customer service focused and his office person, Heather, is patient, knowledgeable and helpful. If they were just closer to where I live, I would continue to use them.
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January 2018 by FH qi9013108
The prices are lower than avg. stores in the area
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March 2017 by Kathryn A Ortiz
This store was busted for selling the illegal substance called "Spice.." Hope this store and who sell illegal drugs go out of business because they are contributing to the death & destruction of other people.