Primarily Japanese Auto Service specializes in complete auto service for Japanese, hybrid, and domestic vehicles. It is a one‑stop shop for repairs, inspections, and factory scheduled maintenance. From simple oil changes to check engine lights and more intricate engine and transmission repairs, it can handle it. The shop also does steering and suspension repairs, timing belts, water pumps, brakes, air conditioning & heating, and pack rat damage. A 3‑year / 36,000‑mile warranty is offered on repairs, and skilled technicians are ready to help. The location is near downtown and the University of Arizona. Customers say the service is friendly and competent. They are forthcoming about problems and costs and do not tell you that you need unnecessary work. The staff is honest, saves money, and is fair and reliable. Repairs are done in a timely manner, the status is kept posted, and the problem is always fixed. Customers find the price upbeat, the service excellent, and they become customers for life.
I had issues driving through Tucson and because I have a Subaru I chose this shop. Happy I did as they were friendly, very competent and found a way to look at my car that day and did the repairs the next (new radiator, etc). I would highly recommend.
November 2025
Primarily Japanese has wonderful customer service. They are forthcoming about problems with your car and costs. They don’t tell you that you need unnecessary work done, like a lot of dealerships. They know what they’re doing when it comes to our Hyundai Ioniq.
October 2025
Great experience, great service and support! Perry, is great and provided awesome customer service!
