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October 2024 by Michael J Wahington
I brought my dog in on Tuesday because he was not eating and throwing up. Instead of receiving reassurance and comfort Dr. McWaters when into everything other than the issue I came in about and tried to see me on prescription food like she makes commission and shamed me. Reading these reviews, I saw that I was not the only one that experienced the nasty and condescending attitude from McWaters. They did x ray and blood test. They gave antibiotics and some nausea medication. I was told by Thursday he should be eating if not to call back. My fiancé called back and was told that they would get him a prescription and placed the order to Costco but when we went to pick it up they never sent the prescription. Now Pet Doctor is closed and can’t get prescription without another visit and test. I’m not sure who my fiancée talked to but now I have to choose to have my dog suffer or take him in the emergency vet visit and pay another company to do the same things I paid Pet Doctor. I love my dog and no money or solution I would ever oppose but the last visit is the last visit because I can fund Dr. MacWaters salary and not sending the prescription I’m done. I usually see Dr Bob but because of the urgency I decided to see who ever was available. Dr Bob is great. The Vet tech I saw on that visit. If you choose this location please stay clear of Dr. McWaters. I hope my dog is fine after this.
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October 2024 by Vicki Paymella
I gave 5 stars because 100 isn't an option. My beloved Willie had come to the end of his life. Everyone at the Oracle office was unbelievably kind, compassionate & reassuring. I wish I could find a MD that could listen to me like this. UPDATE-The billing mistake was mine. I was very upset. They called several days later to check and make sure I was ok. Amazing clinic. So compassionate and loving!!!
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September 2024 by Theresa Gnader
I've been slow on posting a review we had to send our lovely cat Tekka to kitty heaven 3 weeks ago. We knew & had been procrastinating the office trip because it was time. But the attending Vet Darah & her side kick Darby we so understanding so compassionate so sweet to take the time to explain what would happen in her last days. Then we were given very clear options that were human & peaceful and allowed us to send her off with us by her side. This has had to be one of the hardest thing to do but we didn't want her to suffer. We are at peace but will always cry a little ?. The clinic sent a lovely card it sat on the table over a week. When I finally opened it there were her paw prints THANK YOU. These to women made the whole experience special & we will never forget.
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September 2024 by Myra Conniff
Veterinarian and assistant both were friendly and professional. The Vet knew what the problem could be and proceeded to let me know what was needed and went to work. I appreciated all the help they gave to me so much. I would recommend them to anyone needing a vet for their pets.
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September 2024 by Steven Geerligs
Great veterinarian services and front desk staff. Friendly and always willing to work with you to get invoices, diagnosis notes and care plans sent to you to work with pet insurance companies. The technicians and doctors really care for your pet, as well as take the time to explain what the treatment plan is about and what areas of the diagnosis it applies to. I feel like my pet is always in the care of individuals that love them and want to see them thrive.
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September 2024 by d mcgaw
Requires a deposit at the time of appointment being made
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September 2024 by Matthew Brothers
I rescued a Pit Bull that I believe someone fought him or let him fight I don't know for sure because he had some pretty bad scars on him. But they tied him up at Del Sol school on Roger Rd. to a light pole in the middle of the parking lot in the middle of summer with no water or food. He was so skinny and you could see his spine and ribs. He bit me good when I tried to get him in the truck, so I decided to take him to pacc. They would not except him because of the bite and said I had to quarantine him for 10 days before they would take possession of him. This dog wanted to fight and bite anything and anyone around him. After taking him in I went home and cried about it and went back and got him. I'm working hard with him and changing his life. The ladies at the Pet Doctor understood and really worked hard with me. They checked him out, drew his blood, and vaccinated him. I was scared for the ladies and the dog. They were to good to be true and made everything happen so nicely. They are so brave. After getting the hard stuff done I was even able to take his muzzle off with the ladies in the room. He loved them. It took so much pressure off of me. I love and am changing this dog with time, love, and affection. And I thank my lucky stars for them beautiful young ladies. One of them was Jessica but I wasn't able to get the Doctors name or the other young lady helping us. It was an awesome experience, they are very good at what they do, and they are so friendly and understanding. Bluey which I named the Blue Nose Pit, has a Doctors office for life now. The ladies are awesome and I am so, so thankful that I found them. I don't think I have ever had that great of service before. You can bet we will be back when we need their help. God Bless The Pet Doctor and the ladies that took care of me and Bluey, they are my heros.
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September 2024 by Jamie Leonard
Everyone there has been amazing.
Especially Robert Riccitello.
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August 2024 by Erika Layton
Jenee McWaters is the nastiest, most insulting, condescending, judgmental, unsympathetic, rude, snarky, cold and unloving veterinarian I have ever met. I have taken all of my animals to PD for years and have never encountered such disgusting bedside manner. Then, it was pay $1200 or get out of my office during a quality of life eval visit. She even admitted she misunderstood the reason for the visit, but her remarks were sarcastic and uncalled for and she made us feel like garbage. To top it off, my dogs still did not get comfort care. This doctor prolonged animal suffering and she did not act on the presumption that we know our animals better than she does; instead she pushed her cost gauging treatment plan instead, with no option for pain management only. She has no right to treat clients this way. I will never return. I'm questioning why she doesn't work at ABC anymore. I'll go there instead.
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August 2024 by Peterbilt Pati
5 Star care all the way!
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August 2024 by Melvin Napalo
handle my dog with her cocerns first class service
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August 2024 by Amanda Peaches
I absolutely love it here very attentive towards are for baby
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August 2024 by Patrick Cunningham
After our beloved dog died, the vet was contacted by message. He did not respond at all, not even two words of condolence. Less than compassionate or caring. They are ALL ABOUT MONEY and EXPENSIVE LAB WORK and grossly inflated prices for the prescriptions they prescribe. Another HORRIBLE, HORRIBLE example: We got a VERY COSTLY prescription…it was so expensive that we wanted a PAPER COPY of the script (that we had paid for as part of our visit), to be able to “shop around.” When we went in and asked for a single-page printout of that prescription, we were told that the charge would be $18. $18???? Unbelievable. Now that they are corporate owned, they are all about upsells and bottom line net profit. BOTTOM LINE: If you love your pet, I would NEVER EVER RECOMMEND going to PetDoctor for their “care.” I would describe them as uncaring and greedy, and that’s being “nice.” There’s a lot, lot more and others have described their own horror stories to me in detail…so I’m not the only one with an incredibly bad experience. It’s common.
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August 2024 by Janette Cariño
Knowledgeable, compassionate people.
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August 2024 by Evalyne Simpson
No waiting for pup's prescription.
