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March 2024 by English Painter
Traveling through in our rental car and had screw in our tire. They were amazing, came to our rescue and Thankyou to the big guy with the beard at the desk. 10/10. We have our faith restored in humanity!
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February 2024 by steven gary
Great service and honest folks! Somehow I always luck out and find great places and great people! Sometimes I'm not so lucky, but a lot of that might just be me getting real frisky over trivial matters.
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February 2024 by Kevin Schudy
Price for an oil change went up$20.00 in only 6 months.AN OIL CHANGE ??Ridiculous !And the guy at the counterwasn't even the least bitfriendly about it...I'll find another place :-(
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February 2024 by Tiffany Gonzales
I stopped into this location on my way to get a quick inspection and tire rotation. Brandon immediately took care of my Audi, I was in and out within 20 minutes. Very respectful, efficient and customer oriented. Thank you Brandon and Team ?
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February 2024 by craig boyer
These guys were very busy but they still managed to get me in and get my tire replaced staff was right on.
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February 2024 by Katherine Kaiserauer (Kady)
Pep Boys is the best place to get a Rideshare Inspection done! I conveniently booked my appointment online for the very next day. My inspector, G. Esparza, informed me that the inspection would take about 20 minutes and he had me out of there in 15! Friendly employees, quick services and overall wonderful and effortless customer experience. I will be using Pep Boys for my future auto maintenance! Thank you Pep Boys!
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February 2024 by Patrick Crowley
Great guys with great service!
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February 2024 by Burt Spearmint
I will not go back
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February 2024 by Andrew Gage
After Jiffy Lube on Speedway turned me down for a lube job claiming my car is too old (it's a 1977 Ford), I drove down the road to Pep Boys to see if they could do it. Here's how it went with the guy at the counter:Me: Hi, I'm wondering if you guys can do a lube job on my car.Counter Guy: Yeah, we can do an oil change.Me: No, I need a "lube job." You know, on my chassis.CG: You mean, like ... we would lubricate your chassis?Me: Yeah exactly.CG: No, we wouldn't do that except as a specialty.Me: What do you mean?CG: Well, like if it's part of a repair of something else.Me: Um, okay, bye.I mean, this guy is working at an auto repair shop and I have to explain what a lube job is? And they only do that if they're repairing a different problem? (Which means they CAN do a lube job, but they won't) Seriously? Pep Boys has really tanked since their retail store days. I'll probably go to them for tire replacement in the future, but c'mon Manny, Moe & Jack, at least hire people who know a little something about auto repair to run your counter.
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February 2024 by Simone Agnello
the advisor justus gave exceptional customer service. polite and friendly. he got me in and out under 30 mins and i just needed a flat repair. would come back again
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January 2024 by Devinn Cedillos
Had a really good experience here for an oil change. Had Justus help me out! Was a great help. Recommend him to help anyone out.
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January 2024 by Paola Ponce
Justus is always helpful and friendly, always take our cars here!
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January 2024 by E
Justus got everything I needed done quickly
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December 2023 by Stephen Felando
great guys
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November 2023 by Stacy F.
I found out today that the tires I had purchased 6 months ago were old. They are 5 years old. Shelf life of a tire is 6 years. I went into the Pep Boys at 4491 E Speedway, where I purchased the tires, to speak with them about this. The purchase price for 4 tires was $963.00 which was not cheap. First thing that happened is I was greeted in the service department by a Pep Boys employee who merely said "Yo". Seriously I am a 63 year old woman and not your homie. I let that greeting go, but we were not off to a very professional start. I explained that I had learned my tires were old and I was concerned. I was immediately met with "those tires are fine, I love my wife and would be comfortable with those tires on her car". Needless to say I got no where. I asked to speak to a manager and was told "He does not speak with customers, so I cannot talk to him". What kind of company is this?? So unprofessional and uncaring. They made no effort to address my questions, all they offered was excuses. I will NEVER do business with Pep Boys again. I do not feel like I can trust them, after selling me a product that they claimed was new, but in reality was old. Really disappointing. CHECK THE DATES ON TIRES IF YOU PURCHASE THEM HERE!!!