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“For screen protectors for my iphone or Apple watch, the Zagg kiosk is the best option. They are the best at applying them and their guarantee is the best. I had a Zagg screen protector applied at Best Buy and it developed a lot of bubbles. I took it to Zagg and they honored the guarantee and applied a new screen protector for a fee of $10. Very worthwhile!”
“Daniel provided exceptional service to us when I wanted to upgrade my mom’s phone from an android to an iPhone. Mom is not tech savvy and we needed lots of help in choosing the right phone and transferring everything over. He was very patient and thorough. Thanks Daniel!”
“Fast service in and out. Setup a new phone for an upgrade and helped us fix plans around took maybe 1 hour total with wait time and everything. Great customer service and great staff”
“Quick reliable, phone repairs Karl & the team. had my 3 iPhone 11 screens fixed . In no time. Clean office and friendly staff. And before I go it was competitively priced.”
“Service I received was amazing. Jesus helped with all the question we had and made sure he answered them all. Jesus helped with making sure my phone was transferred properly and ready to go before we left the store. Highly recommended thank you .”
“I an sooooo Happy leilani she went above and beyond to make sure I walked out with a working phone. She was able to help me with getting me service on my iPhone using the same number that I had ported into A New Samsung A 54 5 G that locked up on me after 3 days of purchase. It is not accepting my password or anything I was using to unlock my phone. I had gone to the Cricket store on Saturday and Adrianna was not willing nor able to help me at all the way Leilani did today. Thank you Cricket for having such an understanding and knowledgeable person working with your company. As soon as I am able I will take the Samsung phone to the repair address given to me. Irene”
“Albert was awesome and so very helpful with a great sence of humour, he really knows his stuff and thought me some valuable lessons.Thanks Albert.Sincerely,Sandra Bryson”
11AM - 7PM
4500 N Oracle Rd Suite 215, Tucson
Mobile Phones
“Omg I had done a upgrade I had my phone for almost 4 years Nicole's hook me up good she was so happy to helping get what I needed and my 2 other one where at The other stores by the times I got there that where done ready to go ??”
“Fantastic experience at Cricket - 405 E Wetmore Rd. Ste 105, Tucson, AZ 85705. Thank you Nikole for the excellent customer service yesterday! Nikole is an Outstanding Hard-Worker, Very Quick and Efficient! She knew exactly what she was doing. She was also very friendly and I really appreciate her helping me in what I needed done with my account. Everything went very smooth and fast! Nikole did an Awesome Job! Thank you Nikole!”
“My experience with this store is excellent. Verizon policies for 'rebates' can be confusing, since you have to pay them off over time, but the employees are top notch. I will definitely return”
10:30AM - 6:30PM
5550 S 12th Ave #124, Tucson
Mobile Phones
“Beautiful sense of humor when you walk in there good vibes all the time with me they will have a customer for life love every single moment from the time you go in to the time you come out with the fixed product there”
“Stephanie was very detailed and considered with everything I needed. She answered all my questions and was provided me a very sensational customer service. 100/10 would recommend!”
10AM - 7PM
702 W Irvington Rd #140, Tucson
Mobile Phones
“Quik Fix phone repair is a wonderful place. They have great and nice staff and they clean out my phone every time! I recommend using them for all your phone needs!”
10AM - 7PM
245 S Wilmot Rd Suite 155, Tucson
Mobile Phones
“If anyone comes in here, they have to see Nick. This man was amazing, quick and efficient. If anything ever happens to any phone of friends or family, I would definitely recommend.”
10AM - 7PM
315 W Irvington Rd Ste 121, Tucson
Mobile Phones
“Esmeralda store 532 is a good, better to say no awesome employee and customer service. helpful,kind,friendly.sales person a plus.she deserves to be at a higher position with fair wages.it would be a mistake loosing such a good employee”
“I happened to walk in when all 4 employees were just getting started with a customer. It was a hr before close and this location the only one in town open this late so I was impressed to see 4 employees. they all acknowledged me and made me feel valued. Great team at this Tucson spectrum location. Competent, curtious and professional. They also were the only location out of 5 I called to offer the ipad pro w/m4 chip. Impressive all way around!”
10AM - 8PM
1226 W Irvington Rd Ste 190, Tucson
Mobile Phones
“Absolutely the best T Mobile location in town. The staff is extremely experienced, knowledgeable, helpful, quick and kind. Rosalina was the best! Thank you so much for everything I appreciate you.”
“Natalie went above and beyond her job to help me. I was on my last day for a Manufacture Warranty and she went as far as driving to their other store to get me a phone that was sold out and did all this right at closing. 10 stars for sure! Thank you for your extra unpaid time and your excellent customer service Natalie!!”
10AM - 7PM
8802 E Broadway Blvd, Tucson
Mobile Phones
“Chris has been so helpful and patient with me cuz I'm old school & a simple 70 yr old guy and all the stuff in how to understand these modern cell phones drives me bananas. Chris has helped me so much & has been so patient that I can't thank him enough. Chris is a good hearted, kind and patient young man.”
“Normal this Kiosk is super busy! Today around 1630ish I was able to get right in. The entire replacement was less than 15 minutes! The installer was incredibly friendly and knowledgeable! Smooth painless install. Thank you for the service you provide.”
“Store representative was very friendly and helpful. He made sure we left with everything we were looking for. Great customer service speedy help. Go with Ray he will make sure you leave a satisfied customer!”
“Jezus is seriously an amazing guy. He's the right balance of professional and compassionate. He treats Cricket customers with a profound level of respect. I wouldn't be surprised if he's the reason people in this area of Tucson come to, and stay with, Cricket.”
“I just received the phone from cricket on Ajo and 16th avenue in Tucson Arizona Esmeralda and Isabel were a very big help their professionalism was upstanding their personality and attitude was 100% All The Way live God bless them and God bless you all at cricket thank you oh s***”
“This is the best customer service I have ever experienced, manager goes above and beyond to ensure you are completely and thoroughly happy and satisfied. Thank you so much!”
“When I entered I had a laundry list of different situations… transferring a line, adding a watch, paying off my phone and still some more minor things. Sariah and Daniella helped me out and made everything go by so smoothly I was astonished !! Very professional and friendly. Definitely recommend these ladies if you prefer conviene.”
“I thought I was spoiled by the great customer service and sales savvy at the St Mary's Rd Cricket on the west side, but upon visiting here the other day to just say hi and get a new screen protector on my Samsung, I'm finding out that maybe that's just a Cricket tradition. Very friendly, helpful, and respectful here too and the gentleman made me feel altogether right at home! Thanks!”
“I had quite the experience upgrading two devices on my AT&T account. My husband and I wanted the new IPhone15. I decided to purchase on the app after seeing a discount promotion. That is when the chaos began. We received the new phones without trade in materials for the old ones and the device information was incorrect. I spoke to customer service multiple times, over the phone and live agent chat. Our 30 day window was closing and we decided to go in store hoping someone could help. We were instantly greeted. They made it their goal to get our phones traded in and provide the same promotion. After a few phone calls and questions our previous phones were packed up and ready to go. Nicolas was patient, professional, and efficient. Azyad and Duke were helpful, honest, and polite. Thank you to the employees at this location for taking the time and using your skill to get our issues resolved.”
“Sophia was so amazing while helping my husband and I switch to a new phone plan. She was even understanding that we had our three boys with us and they were distracting and she was so kind and understanding. She really made everything so effortless and we were in an out. Thank you Sophia!!!”
10AM - 8PM
1060 S Harrison Rd Ste 120, Tucson
Mobile Phones
“Ana helped my wife and I upgrade our phones and was so helpful! The process to upgrade our phones was a little lengthy because we had a lot of data on our phones, but she stuck with us every step of the way. She wasn’t afraid to ask for help from a coworker for a security issue on my phone that caused a bit of delay, which showed that she really cared about our time. Even better was her humor throughout the process which made the whole experience that much better.
Thanks Ana!!”
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“Shelby was very helpful and guided me through all the steps of getting a new iPhone. She did a complete setup and moved all my apps to the new iPhone. Made my life much easier!!”