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July 2024 by Barbara Mangan
THANKYOU TEAM RAY, MIKE, DALTON! WE received 10+ customer service today with our complicated situation with my son's phone This team spent quality time with us getting my son set up in a new account and new phone that was just right for my sons' needs. They were patient and attentive from the minute we walked in the door until we left!!!! This team represents METRO exceptionally well, thanks for employing only the best!
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July 2024 by Alyssa Dawn
Ray walked me step by step on doing my first plan and showed me what would be easier I 100% recommend him
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May 2024 by Keith
Justin is a good manager very helpful and very respectful and his sidekick Dalton is very respectful and also very helpful I came in with a horrible experience at another store and I left their store very happy with a great phone thank you guys for the help
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May 2024 by Josh Michaels
Good service!!! Justin, Anthony and Dalton are very helpful.
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May 2024 by justin turner
did an excellent job today helping me with my phone upgrade and two tablets thank you ill reccommend
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August 2023 by Alberto Gonzalez
Very good service
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July 2023 by ELZA ACEDO
They never hold true to their hours
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July 2023 by Heather Burnette
The young man Anthony who works there is very rude . I tried to return a phone after only 4 days and he couldn’t help me he made me be out to be a rude person all because I wanted my money back today. He said the phone was scratched and It’s not. I called the 1800 customer service number and asked if anyone of the sales people can help and they said yes. Anthony told me it had to be the other person who helped me. I am so upset over how I was treated. All I wanted to do was get my money for the phone that I don’t need. The customer service person stated I am entitled to have a return . Little Anthony had his ear bud in as well which I think is very unprofessional as I’m an X-ray tech and believe strongly in customer service .Went back the same day when I was told the manager Antony would be there. They laughed at me and said the phone-was scratched made me feel awful s and I didn’t think it was scratched now I’m out of money and have a phone I don’t need
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July 2023 by Ping
Grade A Customer Service by Anthony,Very Friendly and Resourceful Staff.Thank you for going out your way to get us what we needed.More blessings to you and your location.
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July 2023 by Donna D
Part of Tmobile, pay as you go plans, and other services. Android to Apple products
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June 2023 by Heather Freeman
The young man Anthony who works there is very rude . I tried to return a phone after only 4 days and he couldn’t help me he made me be out to be a rude person all because I wanted my money back today. He said the phone was scratched and It’s not. I called the 1800 customer service number and asked if anyone of the sales people can help and they said yes. Anthony told me it had to be the other person who helped me. I am so upset over how I was treated. All I wanted to do was get my money for the phone that I don’t need. The customer service person stated I am entitled to have a return . Little Anthony had his ear bud in as well which I think is very unprofessional as I’m an X-ray tech and believe strongly in customer service .Went back the same day when I was told the manager Antony would be there. They laughed at me and said the phone-was scratched made me feel awful s and I didn’t think it was scratched now I’m out of money and have a phone I don’t need
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November 2022 by Rica Guer
Horrible service if could do 0 I would give it
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August 2022 by Max McAllister
Annoying staff. The other locations are much better, stay away from here
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July 2022 by Adriana Umphress
Listen to me y'all, I had to get a "insurance claims phone" and it wasn't reading the sim card, tried for a while to trouble shoot and research, finally I called the store hella close to closing time, they asked if I can come in and so I did. Let me tell y'all, no better customer service anywhere, PHIL, YOU ARE THE REAL MVP! Phil had my phone up and going in no time, made phone calls and GOT IT DONEEE! Phil if u read this thank you again honestly employee of the year right there. Phil would have probably saved my child's life, been the best God parent, and would have saved Jack from the titanic. I recommend this store and it's employees. Again Phil your the best!
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April 2022 by Bobby Huerta
Now It's been a Day Almost Bad But Got Great Once Crystal got on the phone But Let Me Tell you What Going I MEAN GOING OUT THERE WAY FOR YOU MEANS WHILE CRYSTAL forgive me if I spelled it wrong Your Awesome Great And Appreciated beyond belief she not only greeted me Greatly she helpd me get threw customer service as well helped talked to them for me not Only All This Great Guidance She Even USED HER PERSONAL CELL PHONE WITCH CAN B ALOT TO PPL Trust me I Kno Means The World as she helped customers in the back ground she Multi tasked Beyond belief Ppl Like You and With Your Type of Motivation makes ppl like us customers wanna stay and b Greater to Workers Really Thank You As well Her Employee working with her was Great Help as well please See Her For Recognization Thank You Metro Service From R
