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January 2024 by Mdbtp
Best metro by T-Mobile I've been to in a very long time
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November 2023 by William Duran
I was stuck in a hard place and the sales representative was very helpful and getting my situation
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July 2023 by Susan Robinson
Very good service.
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June 2023 by Rosela Gallardo
Customers service was helpful when purchasing my phone
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June 2023 by Patricia Rodriguez
Went into the store today because I had an issue with my phone. I was assisted by Janet I usually get a guyIn the beginning she was trying to help me. Then all of a sudden In the blink of an eye her attitude changed. Customer service goes a long way, and I figured out the issue with my phone thanks.
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June 2023 by Cruz Dean
Nice customer service worker
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June 2023 by Spiel TheReal
Amazing Service!! Johnathan helped me when no one else would! I got help getting my data transferred over to my new phone, screen protector installed by him, and phone activated without any issues. Hands down the best customer service!
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May 2023 by H F
Sick of not being able to make a payment online. The customer service can't figure out why they're own payment system doesn't work have to always go in store and pay and EXTRA FEE FOR THEIR MISTAKES. SICK of it going to cricket so I can actually pay my phone bill STRESS FREE. what a ridiculous company surprised they haven't gone bankrupt yet.
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April 2023 by Jessica Carnes
Start agent was real nice and helpful and funny
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September 2022 by Frankie Juvera
The staff is very unprofessional. Violating thier own policies. They let someone who is not on my acct make changes to my acct and changed my password without my permission or knowledge.
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June 2022 by Alex Saucedo
Really great service, Griselda is very friendly and professional.
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February 2022 by Jose Monteon
Showed up before work in a hurry so I can pay my bill at 1010am and they weren't open. The sign says open at 10am. The lady inside saw me and did not even acknowledge me.
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February 2022 by Joe Valdez
Don't know how this store is in business, owner/manager is never here... doesn't answer the phone.... this location needs to be shut down by corporate....
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October 2021 by Cheri B.
Two years ago I went to the T Mobile store to purchase a new phone. It was the worst experience that I have ever had in a phone store. The young man that was assigned to me acted like he could not wait to be finished with me. I asked him to show me the various Samsung phones. He refused to show me all the phones except for the A20(which is a piece of garbage).The whole time he was attempting to help me ,he was taking personal calls and texting (rude).When he was setting up my plan, he was supposed to set me up with the 55 and over plan.Two years later one of my friends mentioned what her monthly rate was which was $20 per month less than I had been paying for the last 2 years.Turns out I was not signed up for the 55 and over plan after all! I feel like I have been scammed and cheated! Twenty dollars a month for 24 months is $480, which I have overpaid T Mobile for sub par service.
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October 2021 by Jessica J.
She didn't greet us at the door didn't say anything continued to talk on the phone and with her manager why shouldn't costumer service handle that issue?? All about a billing problem for 114$ hella rude bro
