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“The staff here went above and beyond when I came into the store on 08/03/24 to send supplies to wildland firefighters in northern CA. Everything got to the rural destination in one piece and earlier than we expected, I will absolutely be coming back to this location for all of my future shipping tasks.”
“I’ve come multiple times and have always had great customer service!! Beto helped me today and was very patient with me when it came to printing, notarizing, scanning and emailing for me. 10/10 recommend.”
8:30AM - 6PM
8987 E Tanque Verde Rd #309, Tucson
Mailbox Centers
“We’ve lived in 8 different states & communities with small business and without a doubt this Mail Depot is the most friendly and ‘can do’ facility of its type!”
“My UPS store on wilmont is the best. Michelle the owner ,her husband, and the entire staff gives customer service above and beyond all the time. I've been a customer of Michelle since 2008 at her Broadway and Campbell store she really makes you feel valued as a customer!!”
“I met Kathy today at the UPS store on Tanque Verde. She was very helpful and went above and beyond to be sure the gift for my daughter was packaged carefully and shipped property - all while being very friendly and professional!”
“Steffan took the time to set up and explain the shipping process in a professional, friendly manner. He was efficient without rushing and it was a great experience.”
“I tried to next day Fed Ex a package and Fed Ex completely screwed up. But Josh at Postal/Annex helped me track it down and eventually we got it returned. He was a great help with following up with Fed Ex and kept me updated on the progress throughout the delivery process.”
“The staff is always so friendly and professional when I go in but today in particular solidified my appreciation for this store. I’ve been running around town with my toddler all day and the UPS was a stop on our list and I didn’t set up my Amazon return correctly. The young woman was so sweet, she helped me correct the error quickly so I didn’t have to add another stop to my day and could get my sleeping child home!
Definitely recommend this store if you need any UPS needs!”
“Recently used the facilities for an off-site meeting. The facilities were well maintained, and the team could not have been more accommodating. Will definitely use again and recommend!”
“This is my go to UPS store here in Tucson. The staff is courteous, friendly, and professional. Usually in and out. The store is in a convenient location and close to the El Con Mall. The parking in front is a bit challenging but it works.”
“This UPS Store is always helpful and that says a lot when you deal with people these days. As evidenced by the negative reviews of people who live to damage the reputations of good companies, you should ignore their baseless diatribes. Mary Jane is always working hard to keep her customers satisfied no matter how indignant they are.”
Open 24 hours
1899 N Treat Ave, Tucson
Mailbox Centers
“One of the only places in Tucson that meets and exceeds expectations! As the name suggests, this is a mailbox of the United States Postal Service variety. Service was fast, friendly, and affordable. If you're only going to be in town for a short while, you absolutely must check this place out!”
8AM - 6:30PM
3938 E Grant Rd, Tucson
Mailbox Centers
“Everytime time I go in to this store, I have the best experience I've been to a few other ups stores and the associates are always rude or in a hurry. Lynette always goes above and beyond for me. She's always smiling and having conversations with everyone. Even when there's a long line and she's by herself she handles it professionally and tries her best to get everyone in and out. Thank you Lynette for always being happy and positive while at work you hardly see that now a days”
“I have used this location multiple times to ship and return items. Brittany is always kind and efficient with my transactions. I have used other locations and this one is by far the best!”
“**Review for UPS Store #0442**
I have been a regular customer at the UPS Store #0442 for over 100 visits, and I can confidently say that the service here is exceptional. Mary Lee and Brianna are true gems. They are always welcoming, friendly, and go out of their way to ensure that every experience is smooth and stress-free. Whether it's handling packages or helping with other services, they consistently provide top-notch assistance with a smile. Their professionalism and dedication make this store a standout, and I highly recommend it to anyone in need of reliable, friendly service.
Thank you, Mary Lee and Brianna and the entire team for always making my visits such a positive experience!”
“Overall, this place is great. Staff is so willing to assist. Very very helpful. This store is surrounded by retirees which use this store frequently. Most rely on staff to do all the Amazon returns. Most just need to know how to do it themselves and the line/wait will go much faster. Great business!!!”
“My experience at UPS was incredible! When I walked into the UPS store, the lady at the counter immediately welcomed me. She educated me on different sized boxes and assisted me in picking out packaging that would be most beneficial for my needs rather than choose the most expensive option. The service was not only pleasant, but enjoyable. I will definitely be utilizing UPS for all of my future shipping needs.”
“Have done a few returns for Wal-Mart and Amazon through this location. They have always been friendly and helpful even when particularly busy. They do their best to help you finish your business quickly so you can continue your day.”
“We would like to announce the store is under new management and has been completely re-staffed. We apologize for any past issues and would like to assure the public that our former manager Stan is back and striving to provide the great service the customers deserve!”
“I have been going to this store for a few years, they regularly serve well, but for about 3 years, I did NOT like the attention of a biological woman, but who looked like a man, she said. She was a man and spoke like a man, but her name was feminine. She was white, Native American. She kept the place very clean, but she was very uncomfortable. Requesting a service. She didn't see your face. She didn't say hello. She was always in too much of a hurry, cleaning what was already extremely clean, and she always rushed you, that's it, and turned the other way. It was terrible service, and I noticed that the store was alone at any time. When she no longer works there, it is quite the opposite. Today I see women employees, very friendly, with a broad smile, a lot of people and they serve quickly. And when I had problems sending and receiving the email, they did everything possible to get it to me, and they knew how to solve the problem very well, said the two extremely kind women, they worked together, and finally, the email was sent. io and the other one arrived, I also found out.
Plus they are ??bilingual and that helps a lot. Excellent team.”
“To ANYONE who leaves the store a bad review is wrong. The store is great! If you ALL read your amazon return code correctly if it says CUSTOMER PACKED, that means YOU need to pack your item box it up and sea it ready to go. If your code says NO BOX NO LABEL then they won't charge for tape or anything because it doesn't require a box. They charge for services because NOTHING is free! Don't expect to get free services. Faxes there's a fee, using there computers and printing there's a fee, making copies, there's a fee, using THERE tape there's a fee. Nothing is free so stop expecting stuff to be free! READ YOUR CODES AND RETURN INSTRUCTIONS CORRECTLY and you won't have a problem. If you don't like how they do business then go to a different store :) ive learned that each store is independently owned so they all do business differently.”
“I visit this location several times a week for Amazon returns and other services. They are always efficient and friendly. No matter the time or day, I never have to wait long. Usually there is no line and when there is, it moves along very quickly! Definitely my go to location.”
“Dear UPS Management,
I am writing to express my sincere appreciation for the exceptional service I received at your UPS Store #0196. Ryan, one of your employees, went above and beyond to help me with printing out all the papers I needed. His professionalism, patience, and willingness to assist made the entire experience seamless and stress-free.
Ryan's dedication to customer service is truly commendable, and I wanted to ensure that his efforts do not go unnoticed. It’s employees like him who make a positive difference and keep customers like me coming back.
Thank you for maintaining such high standards of service, and please extend my gratitude to Ryan for a job well done.
Best regards,
Nicholas Newmark”
“I wanted a 60 years old Electric Football game packed and shipped to Oregon. It was a smooth process from start to finish. Everything was carefully packed and arrived as advertised.”
“I went to this store after stopping at two other office supply stores, that were unable to assemble at me. I was able to complete All my business in one location: copy, notary, certified mail. I will be back!”
8:30AM - 7PM
31 N 6th Ave Ste 105, Tucson
Mailbox Centers
“Convenient location and kind staff - But take note, even if your return is not an Amazon one, they will flat out refuse to print out a thermal receipt.
Go elsewhere if you must have one (like the RMA recipient of mine required).”
“Went into the store for a few returns and copy's. Kay helped me and was very patient and helpful with me as I didn't know how to forward emails for said return. She offered to guide me through the process and got me everything I needed printed copied and returned. Truly grateful for the patience and help she showed and offered ? Keep up the great work K and staff you all are Amazing!!!!”
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“This Pak Mail team is THE FINEST. Regardless of your packing and shipping requirements, these professionals will take care of you from the start to the finish. I have been working with Robert and Brian for more than a decade to crate and ship my artwork, all over the globe. It has always been done to PERFECTION. If you DEMAND THE BEST, you now have the answer!”