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August 2024 by Paavlena Madhivanan
Great costumer service from Lexus today because they are Showing that you understand and care about customers' needs and circumstances with Make it easy to get help: The best customer service experiences are sometimes the ones that aren't even noticeable exceptional attentive, understanding, professional, and going the extra mile to meet customer expectations
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August 2024 by ToiStori561
My experience at Lexus of Tucson - Speedway was nothing less than spectacular. Arriving at the dealer with a specific model in mind, I was greeted by Mr. Todd Hollander. He answered all of my questions and acknowledged my desire for a color scheme they did not have on the lot at that time. He walked me through the allocation process and secured the exact vehicle/specifications I desired in less than 2 weeks.
During the wait for delivery, Todd kept in touch with consistent updates, promptly answered any questions that came to mind, and called me the moment the vehicle arrived at the dealership. Because Todd was so proactive while the vehicle was en-route, I was in and out in no more than 1-2 hours tops with my keys. No hassle, no bs numbers, no shady tactics, just a smooth and honest process!
Big thanks to Todd and Lexus of Tucson - Speedway for an easy and stress free experience. We will be back for our next purchase. Highly recommend!
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August 2024 by Kim
Rick Vela was a tremendous help in getting me situated with all the buttons, etc on my new Lexus! He was very knowledgeable and very patient with me. If you are hesitating like I was with all the new technology…no worries he will get you up to speed with confidence. Thank you Rick?
I highly recommend Roy Ruggiero at Lexus on Speedway! As my salesperson there was No pressure to buy, just answered questions with ease and made the process very nice! I was not planning to buy the same day as I was going to buy my car in Phx but he changed my mind because of the ease and comfort with the whole process!
Thank you Roy and Rick for being gentleman and being able to read your customer
Thank you Roy?
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July 2024 by Janine Hernbrode
No pressure, incredible product, friendly helpful people; it’s a pleasure to do business here.
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July 2024 by Eugene Fera
The dealership always listens to my concerns and takes care of them promptly
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July 2024 by Jordan Kaplan
Rick was wonderful helping my wife and I learn our new Lexus RX 350. He spent a lot of time, never rushed and made sure we knew all the electronics and how to use them. Thanks Rick!
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July 2024 by Jeff Zabel
We had a great experience finding exactly the car we wanted. Blake Manalisay was our sales consultant and he was exceptionally good to work with, knowledgeable, personable and trustworthy. Thank you Blake.
We would also like to thank Rick for helping us obtain additional information about all of the options this car has to offer. He is terrific. Thanks, Rick
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July 2024 by Anne Fallon
Rick has been a wonderful teacher in helping me understand all the bells and whistles for my es!
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July 2024 by Carlos Soto
The people here made thing simple and got me into a car of my choice fast.
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July 2024 by Margie Danhoff
I went to Lexus today to have a glitch in my maps checked out. Rick, who is one of the tech specialist there was very kind, very knowledgeable and took the time to run through the system to try to solve my issuse. Just want to add that Lexus is lucky to have him working with thier customers! Thank you for your help Rick!
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July 2024 by Josh Tofield
Rick was excellent. Very knowledgeable professional and friendly!!
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May 2024 by Awake Not Woke
Johnny R in the services section went above and beyond today! If you want someone who goes the extra mile and will take time to make sure you leave confident in your vehicle, go see Johnny! Very knowledgeable, straight forward, and professional from start to finish. Will be back any time I need help with parts moving forward.
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May 2024 by Stella Carillo
Blake was awsome, honest and extremely professional. The best sales person we have ever dealt with. We have purchased 4 lexus's, he has been the best. I will recommend Blake and Lexus of Speedway to everyone.
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May 2024 by Peter S
I recently purchased a new 2025 UX300h Premium model Lexus, from Lexus of Tucson (the dealership located at 4373 E Speedway Blvd, Tucson AZ, 85712) I was lucky to have started with Fernando Rodriguez in January of 2024 when I custom ordered my UX, at the same time I met Blake Manalisay , both of these Lexus salesmen are of exceptional quality in all regards but especially in customer service. So after a 3-1/2 month wait, which I was well informed about I went yesterday to pickup my new UX. The pickup process went like a well oiled machine, everyone I dealt with there from the finance person (David Quick) to the super tech knowledgeable (Rick Vela) and my salesman whom I dealt with quite a bit (Blake Manalisay) who was so accommodating right up to when I drove out of the new car delivery bay. I really didn't expect such a 5-Star treatment from every individual I met, these people really car about your satisfaction and care that you are ultimately happy and well supported with your new Lexus. This dealership is very lucky to have such well trained and dedicated individuals. I thank all of them for the great Lexus service. I have attached a few pictures of my new pride and joy.
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May 2024 by Jack Sharma
Rick was great and very knowledgeable about my es 2024!!!
