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December 2023 by Green Farmacy
New person "GLORY" working at the counter today was extremely rude to me for no reason. I used to shop at this location 2-3 times per month for chemicals and supplies, until now! I will take my business elsewhere. GLORY needs better customer service training.
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December 2023 by James Andersen
Great help with my hot tub needs to keep it sparkling clean.
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September 2023 by Mark G.
I brought my pool vacuum in about two weeks ago. We had tried to change parts, adjust the wheels, you name it. It just was spinning. Lori was able to assess the problem, coordinate with me, get the right parts, and got our vacuum running again. I want to see thank you Lori. Our vacuum is back to cleaning, jumping out of the water, and making our pool sparkle once again.
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August 2023 by Liana Condello
Very poor customer service and rude staff.
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June 2023 by Lori Hewitt
Jacklyn, Gloria and Lori have all been very helpful and friendly as I’ve been testing my water weekly to get the phosphates under control and the chemistry balanced. Leslie’s No Phos product has worked well, I really appreciate their help, knowledge and now feel confident I’ll be able to keep the pool in great shape for the swimming season.
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June 2023 by Emanuel Hernandez
Some staff are extremely pleasant but the majority are extremely rude and unprofessional. Ive made the mistake of returning to this location one to many many times. If you find yourself shopping there and are greated by disgruntled employees do yourself a favor and dont give them a pass as having a bad day. There are some truly disgruntled Karens who work there.
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March 2023 by Kevin Mohr
Had the adaptors we needed to get our new pump hooked up. Yeah!
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September 2022 by Chuck Mardon
Folks were nice and helpful also had what I needed to get my pool running again
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June 2022 by Karyn F.
I had the salt cell in my pool go out and Lori went above and beyond to get it fixed. she tracked down a replacement and had it shipped to the store and installed in record time because we were moving. Thank you Lori!
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April 2022 by Kristina T.
All of the staff here have been very nice and knowledgeable. I've always trusted this place for my pool needs and as of late I have really enjoyed the employees here.
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February 2022 by Leo Rossi
Excellent, nice people, nice place.
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November 2021 by Julie Brosz-Turney
Woo hoo, best customer service award for Lori. She got me the proper item to fix my pool cleaning unit and even put it on for me.
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September 2021 by William Cantonwine
Expensive. One women that works there is not the most pleasant to work with.
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September 2021 by Jerry Mims
Very Helpful, thank you!
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July 2021 by Bill Crawford
I had ordered a part from the Leslie's website and found out that it was available for pickup at this store, when I got the confirmation email that I was able to pick it up I did. I told the person at the check out counter that I'm here to pick up a part I ordered, he got it and then a woman who I guess is the manager said that she almost cancelled the order because she wouldn't get store credit from this purchase and that I should have called them to hold it for me. In my eyes a purchase is a purchase, they get my money and I got the part. I will not do business with this store but continue doing business with the Oro Valley store.
