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March 2024 by Pam Berry
Rudy was very knowledgeable and was able to make sure I understood the billing with insurance and the discounts. Very nice young man.
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March 2024 by ViCiOuZ 1
Awesome service. Great friendly staff and always fixed and adjusted my glasses !!Great place
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December 2023 by Barry Brunetto
Had a great experience today getting some new glasses. The person that I dealt with was very helpful and gave me all the information that I needed to make the right decision. The whole transaction was a pleasurable experience. Excellent Customer Service.
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November 2023 by Charlotte Ferrell-Perez
Love going to Lense Crafters on Oracle and working with Cindy! She is knowledgeable, friendly, efficient and makes my eye glass decisions a fun experience! Thank you Cindy for once again assisting me with my eye glasses and sun glasses and helping me make the right decisions!
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August 2023 by Julian K.
Christina Waymire was outstanding at the Tucson Mall location of Lens Crafters. Highly recommended for everyone. She was able to repair my reading glasses since the fragile left arm broke off. Skilfully got it together and I'm able to do the final edits on my book! Will go there for new reading and photosun glasses soon since Lens Crafters also accepts our insurance....Christina is a great role model for optometrists in particular and professional expertise in general....Keep it up, Christina, and Lens Crafters, that we heard, also helps marginalized communities with glasses....Julian
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August 2023 by Samantha Morris
Rudy was super helpful! He provided several different option that were similar to each other but ultimately he helped my husband find frames that really fit his face. He was extremely friendly and knowledgeable. I would recommend Rudy to help anyone. Great experience!
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August 2023 by Bryan Severino
When I purchased my glasses they were all fine and I didn’t have any problems, it’s months later to this day that I’m having plenty of issues with them, I’ve noticed that every single time I clean these they leave smudge marks, I’ve used glass cleaning spray, a small eyeglass cleaning cloth and nothing takes the smudges away, on top of that I paid an extra 70-100$ for the translucent and the sun still seeps through them and it bothers my eyesight. Honeslty I’m just dissapointed, I didn’t say anything since I’ve been so busy with working and recently moved. So if you want quality eyeglass go to another LensCrafters because this is just ridiculous.
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July 2023 by Samantha Wheeler
I can't say enough at how pleased I've been while doing business here for my glasses! The whole staff has been great, and I'd like to recognize Ezmeralda and Frances, especially! I've had to come back multiple times for adjustments, focusing issues, and ordering additional glasses, and they have been more than accommodating and kind through this journey of mine! Hands down, one of the best Lens Crafters I've done business with! They make you feel welcome, listen, and connect with you and embody what excellent customer service should look like!!
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July 2023 by Jordan Beal
Amanda was so helpful! She got my glasses back into shape super quick. The rest of the staff was very inviting and was very good at keeping conversation while I waited.
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July 2023 by Belle V.
They have better and bigger selection on frames than the other optical shop I went before. More designer brands to choose from. The person who helped us is a licensed optician, very informative and accommodating. This is our second time doing business with them. And we're very satisfied.
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June 2023 by Chantal Griffin
Cindy and Lloyd are wonderful! Every time I go there to get new glasses and get helped by either one of them, they really make it a great experience! Great customer service too!!
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June 2023 by Melinda Fimbres
The staff was amazing. The doctor was awesome very polite.Amanda was eye glass helper. She is absolutely amazing she knows her stuff and so funny and felt like she was my friend. First time being here after 10 years with my other eye place had to switch cause of my insurance will be going back have found my new place 10 out of 10
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June 2023 by Mary Medeiros
Not only was the prescription wrong, the lenses turned out to be defective. Twice. The manager kept blaming lotions and/or soap, finally after 4 months, I got to speak to somene who knew what she was talking about, Ezmeralda agreed, stating many customers with bifocals are experiening the same issue of separating materials, validating my claim.Thank you Ezmeralda.
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May 2023 by Marc A.
My first time ever to a lenscrafter, I found them adequate, taking into consideration that I'm in tucson. There's things I really liked about their format and things I didn'tOverall, customer service was decent, and I accomplished what I set out to do there
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May 2023 by Christapher L Hardwick
She did wonderfully in checking, if I can get help in my glasses lens replacement. I was a few days out side my warranty and didn't know it. They all went above and beyond the call of duty to help me out. Thank you guys and God bless