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August 2024 by Duncan Mac Neil
The location is a month out for repairs for cars, They claim it is due to the construction but all of the other Jim Click repair centers are just as far out. So if you bought their extended warranty you have to wait a month for service. They do not have any other locations they are willing to let you take your car for service to speed up the repairs.
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August 2024 by Brandon Clemens
Had an oil change appointment scheduled for over a month. No other Ford service is available. When I showed up on time they said they couldn't service the vehicle because of the size- Super duty. Management made no attemt to help. Wish we were told we couldn't do it when we had scheduled. Big waste of time and now my vehicle is over due for an oil change.
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August 2024 by Jazlin Raeanna
I recently had a fantastic experience purchasing a car at Hyundai, thanks to Taylor. From start to finish, Taylor was incredibly knowledgeable, patient, and attentive to my needs. They made the entire process smooth and enjoyable, answering all my questions and guiding me through every step with professionalism. I felt confident and well-informed in my decision, and I couldn't be happier with my new car. If you're in the market for a vehicle, I highly recommend working with Taylor—you're in great hands!
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August 2024 by Randy Klug
Very positive experience with purchase of new vehicle. Highly recommend the personnel and service received at this dealership.
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August 2024 by Jose Chavez
Got car here, Great customer service, And my salesman Big Mac did an excellent job to get us the vehicle we want, he went Above and Beyond for that. And the people from the financial department also get us a very good rate. Thank you Hyundai East in Tucson AZ. Definitely recommend this dealership to everyone.
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August 2024 by Vanessa Torres
Worked with Caleb Alday and he was great. Great customer service and wanted to make sure all questions were answered. Had a very great car buying experience! Would highly recommend working with Caleb.
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August 2024 by Michael Webber
My Tucson Hybrid fuel economy has dropped more than 5mpg on my last 3 fillups. They said everything is normal.
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August 2024 by Cindy Serino
Would like to thank Kahlid and Tim B. for their excelent service and profesionalism in the buying process. I love my 2024 Hyundai Kona.
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August 2024 by Candace
I’m not sure what going on with the break down in customer service but it’s been horrible the last 6 mos. No one calls you back and when I brought my vehicle in for a battery issue I was having I was treated so rude by the main service advisor. I think they are overwhelmed and disorganized do to the renovation happening but the customer service has declined dramatically. I have not been able to get my car in in months to check the recalls and get general maintenance. I’ve left 3 voicemails.
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August 2024 by damen bartling
Jim click Hyundai has a great team to help get you in the right vehicle and has excellent knowledge when it comes down to the vehicles
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August 2024 by Danielle Siddall
DO NOT BUY A CAR FROM HYUNDAI. Both Hyundai locations in Tucson are terrible. Once you own the Hyundai, no one can return a phone call and all semblance of customer service goes out the window. I don't know if this is standard for all Hyundai locations everywhere else, but in 3 months with 4 phone calls to each location in Tucson, we've gotten 0 returned calls. We live far out, so driving in to be told that there's nothing that they can do is inconvenient. The new Santa Fe's seem really nice, but I will never buy another Hyundai as long as we live in Tucson.
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July 2024 by Brianna Blackheart
Doug Smock is rude and incompetent.
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July 2024 by Dee Foley
Had my car tuned up. Although they are under construction, the area was organized. I loved the shuttle experience!! A few minutes and your ride is there to pick you up. When my car was completed it took 6 minutes until my ride was outside my house to take me back. I actually had the service members cell number directly. Jim Click has an awesome Maintenance for Life policy. I probably will never purchase a vehicle elsewhere. Thank you!
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July 2024 by Gina DeVita
The young lady Emily, that works on the East Hyundai location in Tucson is SO pleasant and helpful...it's a joy to be waited on by such a nice gal!!!
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July 2024 by Buzz Reed
Went for work.
