Jiffy Lube provides fast, convenient automotive maintenance services, including oil changes, windshield wiper blade replacement, tire rotation, and battery services. The company follows manufacturer recommendations for all vehicle makes and models, and maintains customer service records in a nationwide database, allowing for seamless service across locations. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, offering customers quick and professional service. Customers have reported positive experiences at Jiffy Lube, with helpful and informative staff providing excellent service. One customer, Peter, was able to assist a Spanish-speaking customer with understanding their vehicle's needs. Another customer, Stephen, was praised for his honesty and transparency in addressing a previous issue with an oil change, which changed the customer's outlook on the company. Tristen, from the Broadway location in Tucson, was also commended for his helpfulness and for making the customer's visit comfortable. Additionally, Stephen at the Broadway location was recognized for his efficient and thorough service, including identifying a nail in the customer's tire.
TRISTAN was so awesome and knowledgeable about my vehicle! I felt safe in his hands, as I watched him meticulously check each component of the vehicle as he performed his work. This is my second time here, and I can trust the work, so I will return! Thanks, Tristan!
June 2024
Big thank you to peter , I tried 3 locations for a Spanish helper (my main language) so i can understand my vehicles needs luckily peter was able to help on swan , Muchas gracias por todo.
June 2024
Peter was a great help. Communicated clearly and was understanding of the issues.