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“Daniel provided exceptional service to us when I wanted to upgrade my mom’s phone from an android to an iPhone. Mom is not tech savvy and we needed lots of help in choosing the right phone and transferring everything over. He was very patient and thorough. Thanks Daniel!”
“Fast service in and out. Setup a new phone for an upgrade and helped us fix plans around took maybe 1 hour total with wait time and everything. Great customer service and great staff”
“Service I received was amazing. Jesus helped with all the question we had and made sure he answered them all. Jesus helped with making sure my phone was transferred properly and ready to go before we left the store. Highly recommended thank you .”
10 AM - 6 PM
6501 E Grant Rd Ste101, Tucson
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“My experience with this store is excellent. Verizon policies for 'rebates' can be confusing, since you have to pay them off over time, but the employees are top notch. I will definitely return”
“Absolutely the best T Mobile location in town. The staff is extremely experienced, knowledgeable, helpful, quick and kind. Rosalina was the best! Thank you so much for everything I appreciate you.”
“Login has been a game changer with our business (medical practice)! Their customer service (Serena) is incredible, and I know that I can ALWAYS rely on not only her, but their entire support team as well. We have implemented so many new things within our business because Login (multiple phone tree systems, overlapping phone routes, easy voice recording process) has made things so seamless for us. We are grateful for them every day! HIGHLY RECOMMEND THIS COMPANY!”
“Natalie went above and beyond her job to help me. I was on my last day for a Manufacture Warranty and she went as far as driving to their other store to get me a phone that was sold out and did all this right at closing. 10 stars for sure! Thank you for your extra unpaid time and your excellent customer service Natalie!!”
“Ana helped my wife and I upgrade our phones and was so helpful! The process to upgrade our phones was a little lengthy because we had a lot of data on our phones, but she stuck with us every step of the way. She wasn’t afraid to ask for help from a coworker for a security issue on my phone that caused a bit of delay, which showed that she really cared about our time. Even better was her humor throughout the process which made the whole experience that much better.
Thanks Ana!!”
“I have had excellent service from the staff at Wholesale Satellite for over 8 years. I do not hesitate to recommend them to family and friends. Local service with local people answering the phone.”
“Love this company. Great customer service. If an issue comes up they are out right away to fix the situation. BIG shout out to Gary and Dave for their due diligence and care for the customer.”
“I went by after work to get some help with sending back my phone. The lady who helped was so friendly, knowledgeable and efficient. In a time where great service is just lacking across the board I wanted to take the time to give a shout and say " THANK YOU" and I think you're awesome ! I am sorry I didn't catch your name !”
“I am so happy with T-Mobile. These guys at work here are amazing and they always take the time to help you. I just can't say enough good about T-Mobile in marana Arizona.”
“Mayra, was an amazing rep at this location. Always greets when I come in and has had so much patience when working with me and solving any issues that I have encountered. She should for sure get a raised or at least moved up. She always makes my visits enjoyable T-mobile should hire more people like her!”
“I've used DakotaPro for a long time and am very happy with them. I find, when I need to contact them for customer support, they are great. Speed is just fine for my streaming needs and the uptime is outstanding.”
“After the endless parade of stupid, Cox made up my mind to switch over to a new wireless modem, I decided I should go with T-Mobile 5G based on the numerous positive reviews.
A quick Google search and the 22nd Street store #8183 showed up.
A quick glance at the store indicated that it was clean and well maintained which is always a good sign.
Once I entered the store, I was fortunate enough to make contact with Isaac who clearly forgot more about 5G wireless modems then I'll ever know. Isaac was very personable and his professionalism was on full display.
Isaac walked me through the entire process and outside of giving me the modem for free, his outstanding efforts made the entire experience as pleasant and painless as possible.
I couldn't be happier!
PROMOTE!”
“Today’s visit was a good experience. As always, came in for one thing and left with 3 other things. Enoc, T-Mobile rep was helpful and knowledgeable with all my questions. Happy.”
“Excellent staff at this location, however, I'm having continuing issues with my phone performance. And it's supposed to be covered by a warranty exchange. And they are reneging on making that good.”
“The staff are very friendly. I was there last week and the staff that helped me was very nice and professional. He was patient and knowledgeable. Even though my inquiries were not resolved, he gave me different options and resources. I apologize for not remembering the staff name. I go to Ina & La Cholla branch all the time. Satisfied customer!!”
“Went here to get an old phone that I had locked turned on. They did the line and everything but I had an issue setting it up cause it was locked. So I went back they told me to call customer service and give the emi code. So I did but customer service dragged me through a bunch of stuff that didn’t work. I went back in and the lady ashley I believe the manager got on the line with the tech I was speaking with and told them what I needed. Thank god. I probably would have talked I. Circles with them all damn night. She was amazing on helping and me. They even stayed open late to help me. So thank you very much. I will be going back to them if I need anything. Thank you ashley and jocleny.”
“Went with sister to get new upgraded samsung phone. Old one was was a Samsung g10e and literally falling apart. Both women that helped us were great. Can't remember one girls name, but her trainee Jessica was very nice and easy to talk to.”
“I simply had the absolute best buying experience possible at this Boost Mobile! The Manager VANESSA and her co worker APRIL listened to what I needed, wanted, then proceeded to go far, far above and beyond to call of duty to help me. By some strange computer glitch, my Nebraska ID card didn't seem to verify properly in the system. Undaunted Vanessa and April knew I needed to walk out of the store with a working phone. They tirelessly worked for the better part of two hours to obtain a phone for me that met my needs perfectly though it wasn't the model I had intended to purchase. In addition I shared I'd be moving into a new Apartment in two days. So Vanessa not only got me badly needed WiFi but she showed me exactly how I could bundle wireless cell service with my home WiFi! Saving me a significant amount of cash per month. She and April took the time to listen to what I wanted, not what they thought I should have. Additionally I purchased a pair of Epiphany headphones that rival Bose and Beats in sound for a rock bottom price. These two go all out to provide prompt, efficient customer service you only see rarely today. I definitely will return to this Boost store for all my electronic needs.! I suggest y'all do the same. YOU WILL NOT REGRET A PURCHASE DECISION WITH VANESSA AND APRIL!! Patronize this store! It's AWESOME ?”
“Thank you for fixing the problem that my line had, a good girl, Nessa and the manager, not to mention a dedicated and professional michacha in her work, Gabi Mill, thank you for being so kind. God protect you and bless you always.”
“Jaime handled my situation very professionally and made my visit pleasant. T-Mobile is raising my bill by $5 per line which made me upset at first. Jaime changed my plan to an updated plan that gave me more benefits than the one I was currently on. Now I have free Netflix, Apple TV and AAA for a year. Justified my bill raise with all new perks. Thank you Jaime for your time. Employees like you make T-Mobile special.”
“Skyler and Carlos are great
this is The best store in town better than the William center corporate store. This store has always been there for my needs”
“I really like how painless getting a new line on my plan was . SKYLER was straight up one of the best !! He was knowledgeable kind, funny, had tons of patience. I did not feel pressured into a new phone. Thank You Skyler , for making my Tmibile visit easy. I highly recommend this store, ask for Skyler you won't be disappointed.”
“I recently had the pleasure of being assisted by Carlos at T-Mobile, and I cannot speak highly enough of the exceptional service I received. From the moment I walked in, Carlos greeted me with a warm smile and a professional demeanor.
I was in the process of shopping around to change companies, once I spoke with Carlos I had no need to keep looking. He took the time to thoroughly understand my needs, asked detailed questions, and assured me they would do everything possible to take care of my needs.
What truly stood out was Carlos dedication to finding the perfect plan that suited our needs . Even staying past his shift to ensure my plan was to our satisfaction Throughout the entire process, he kept me informed of the progress, explaining each step in a clear and cohesive manner.
His knowledge, professionalism, and genuine care for customer satisfaction were evident in every interaction.
In an age where customer service often falls short, Carlos exemplifies what it means to go above and beyond for a customer. I am incredibly grateful for his assistance and will continue to be a loyal T-Mobile customer thanks to the outstanding service I received.
Thank you, Carlos for such an experience. Your dedication and exceptional service are truly appreciated, ill continue to recommend people to you and to T-Mobile.”
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“Shelby was very helpful and guided me through all the steps of getting a new iPhone. She did a complete setup and moved all my apps to the new iPhone. Made my life much easier!!”