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August 2023 by Paul Schmidt
Fast service
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June 2023 by Reuben Flack
Rude, condescending, prescriptions are never ready on time. Better off with any other pharmacy.
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April 2023 by Mr Anderson
I should have paid attention to the reviews. This has to absolutely be THE WORST PHARMACY EVER ! Staff are beyond rude and unhelpful, prescriptions are never available and have to wait 6 days to get it filled. JUST ALL AROUND ABSOLUTELY HORRIBLE PHARMACY! DO NOT USE FRYS PHARMACY EVER PEOPLE! I learned the hard way unfortunately.
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March 2023 by Lloyd Rider
I love this store more than beer
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March 2023 by Lysette M.
when your in line it's normal to do small talk with the cashiers but this one cashier name Zeetta was very rude and said that she didn't feel like talking and was very rude to my husband that is a very social person and talks to everyone, but this lady was talking under her breath and said "Oh My God" in annoyance to herself because my husband was saying something to the bagger not knowing that I can hear. When another worker came and my husband was talking to that other employee her mood changed and all of a sudden she was playing like she was a nice person and smiling, when that employee walked away Zeeta went back to being in her bad mood. Next time if you don't want to be at work then don't come to work or keep how ever you are feeling at home and do your job by interacting with customer or pick a different job where you don't have to deal with people. I will be sure do avoid her lane next time.
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January 2023 by David Perkins
Worst pharmacy ever. Staff rude, refills not ready on time. It takes up to 48 hrs to fill 1 prescription. Customer service nonexistent. Warning: Do not go here! ?
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September 2022 by Mark O.
Don't leave your cart unattended for more than 20 seconds or Fry's employees will take the cart and or it's contents from you. This also occurs at the one on Pantano and Speedway. This past Friday, after a 12 hour work day, I stopped by the Fry's on 22nd/Kolbe and after getting my produce and a loaf of bread, I left my cart next to the canned foods. As I began to return I could see Fry's employees removing items from my cart. I stopped them and told how wrong I thought this was, but they argued that it was my fault for leaving the cart unattended for 20 seconds. Shouldn't this policy be posted at each customer entrance?
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July 2022 by Andy P.
went in to buy soda for a party, needed alot of 12pks, I go in and first thing I do is check all the signs and NOT ONCE does it say anything about a limit, even looked for a worker to ask but since no one does their jobs at this store there was no one in sight, load up what I need and go to the self check out and the guy says there's a limit of 8, I inform him it says nothing about a limit anywhere and I need this for my party, he says he'll call the manager up, I waited for 5 minutes and no manage, he gets back on the phone walks over "I can only sell you 8" again I tell him no where does it say there's a limit, and like a rude little punk he says "so tell my manager" and walks away with my cart, I quickly reply "that p***y won't come out here", janky store with worthless rude staff, I'll never go there again
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July 2022 by Ecriselda Arellano
I love this place I'm love to order my meds there because always got help and they try to find some way to get the lower price for my meds.
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June 2022 by Bridget Kernohan
The worst. It takes forever to get prescriptions here. They give you no information when you need prior authorizations etc. Somehow prescriptions that had the same amount of refills upon ordering now had no refills while others do. I was not even told. I have even been hung up on by a pharmacist at this store and I wasn’t even being rude, just asked a couple of questions. They don’t care about their customers and are incredibly disorganized. Also, they no longer take good Rx. Don’t go here. Really wish I hadn’t.
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December 2021 by Carolina Llanos
Worst pharmacy ever! Everytime I call they don't even bother to say please hold or nothing the just send you straight to hold got you looking all stupid talking to yourself. I call back and they do it over and over as if it were on purpose. There's no way they "Too busy" Because it's always the same. SUPER BAD CUSTOMER SERVICE I don't even know how they still open.
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May 2021 by Ashley Chadwick
Can’t stand this pharmacy every time I need to get a refill or my doctor sends a new prescription they never have it. They don’t even call to tell u they don’t have it or even tell u when they will have it!
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April 2021 by Victor McLain
Wildly slow and unhelpful. It does not take 4 hours for a simple prescription and even if it did, the customer service should never be THAT rude. Just go to walgreens half a block west.The most worrying part was the security procedures to access to pharmacy were considerably lax. If someone can just knock and enter without a code or anything, it makes you wonder.The Woman named Heather by name tag was the only shining light about this experience, With the only possible exception being the younger guy with the spiked hair. The tall bald guy Was incredibly abrasive And Actively unhelpful bordering on hostile. No really just go to the Walgreens down the street or literally any other pharmacy.
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March 2021 by Tina M.
I've been shopping at this Frys for over 23 years, it was my neighborhood store as a child, i remember it so much differently than it is now..... Its taken multiple horrible experiences to finally wanna let people know, including corporate. This store IS NOT customer friendly. Last year i was accused of stealing a LARGE rack of ribs when i tried to return a spoiled package, i was humiliated with a line behind me as the package was scanned and the barcode did not show a sale.... I was so frustrated in trying to access which old phone number was linked to my account. I was laughed at while i cried in the front of the store for such an accusation from the Customer Service lady.... I WAS NEVER APOLOGIZED TOO AFTER I FOUND MY CORRECT VIP PHONE NUMBER AND GIVEN MY REFUND. Ive seen people literally walk out with carts and not be stopped, but here i am a long time customer being ridiculed because of the area they work. Fast forward to during the pandemic where I'm out trying to stock my family up, i have about 6 coupons to be used at send check out and 2 different ladies get in my space and take out my items individually out of my bags to match them to my coupons... Pre pandemic this wasn't even an issue and now these people are deciding they wanna put two extra sets of hands and germs on the items I'm taking back home, THEY JUST DON'T GET IT. Yesterday, was the last straw when the older Asian looking lady (i apologize if I'm not politically correct, i don't know how else to describe her) that works self check out (usually having a cough) was kind as I approached her station. Until i pulled out 2 coupons for 2 of my 3 items. 2 JERGENS COUPONS WITH NO COUPON LIMITATIONS. She refused them but i know the coupon policy (it was recently updated) so i asked for a manager. Because a manager should know the correct policy... Wrong! MS Front End Manager ALEX was just as unaware. ALEX PLEASE SEEK MANAGER TRAINING. I asked for my coupons back and to void the lotion. I was going to buy my milk but she walked away leaving me on a locked screen. I waited another 3 minutes and no one came over to help so i aborted my transaction, left my milk and headed out just in time to hear ALEX talking about me to the cashier at register 1 (she's not friendly either) ALEX YOU DISAPPOINT YOUR CUSTOMERS BY NOT KNOWING YOUR OWN POLICIES. YOUR STORE IS NOT CUSTOMER FRIENDLY AND I DID CALL CORPORATE!!! I MADE A COMPLAINT AND I WILL CONTINUE TO FILL OUT THE SURVEY EVERY TIME THE CUSTOMER SERVICE IS LESS THAN SATISFACTORY. BTW THANK YOU FOR BEING A MANAGER THAT LACKS THE BASIC KNOWLEDGE IT TAKES TO WORK YOUR POSITION. FOR YOU MESS UP FRYS CORPORATE LOADED $10 TO MY ACCOUNT AND DOCUMENTED THE SITUATION. I WENT TO ANOTHER FRY'S WHERE I SPECIFICALLY ASKED FOR A MANAGER TO LOOK AT MY COUPON, SHE DID AND SHE TOOK THEM AND WE HAD A GOOD LAUGH AT HOW YOU DONT KNOW HOW TO DO YOUR JOB. Free lotion!!
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February 2021 by Ryan Tupper
Whoever I just talked to was an unhelpful pompous tough guy. Maybe he was having a bad day.
