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September 2024 by Joyce Behle
Came to pick up Sunday, said it would be ready Tuesday. I can’t find this prescription on the website, try calling….such a JOKE!! 3 times I called and hung up after a 30+ minute hold EACH TIME. Could not get ANYONE to talk to me! I’m furious! Is there a competent competitor I can switch to? I’ve worked in a Pharmacy for 5 years and never have I ever experienced this or put my customers in this position. Unacceptable. I sure hope Corporate sees these reviews, something needs to be done.
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September 2024 by Meem Davis
Nice people, but they seem to be short-staffed. Unreasonable wait times. Forget about calling, you'll wait on hold forever. Went to drive through and ended up leaving after they said it would be a while. I. Left after a long while.
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September 2024 by john W.
Automated computer says prescription will be ready on a particular day and almost never is
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September 2024 by kirk belcher
I like that place I've been going there for 10 years no problems at all with anyone thank you very much my parents have been going there longer than I have still no one and no problems occurred
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August 2024 by Ginger Thompson
The staff is generally polite but they are unreliable. Prescriptions are often completed late and refills are often completed after the person has run out. This can be dangerous when dealing with meds such as those for high blood pressure.
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March 2024 by Jesse Huggins
Staff are friendly and helpful. I transferred my prescriptions here because the pharmacy is conveniently located and has a drive through. However, and unfortunately, this pharmacy appears to be understaffed or overworked. It's difficult to get a prescription filled or refilled. It's unfortunate but I may consider reverting to using another pharmacy.
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October 2023 by Anthony
Very nice people. I've never had an issue here
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October 2023 by Kimberly Sizemore
No one was there when lunch break was over.
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August 2023 by Keely W.
the worker at this establishment was completely rude and treated me as if I was less than . I am a regular shopper at this frys grocery store, and I came in to buy a product later at night and was in a bit of a rush and I went to self checkout and it said the product was $6.99 and on sale but when I rung it up it turned out to be $13 so I was confused but not a single worker was at self checkout so i decided to go to one of the lines to checkout but i didn't void the item because i obviously don't have the code, that is the workers job to void the item. and then i realized i forgot to grab something so i came back and went into the line I asked the worker who was very kind at the line about the price and he assisted me on it, and a few seconds later this rude older male worker finally came back to self checkout which is where he should've been the whole time and basically in a rude tone said "was this you who scanned this!!" i was in shock i assumed he was talking to the worker but still it was such a rude tone to even be talking to the worker in, so i didn't bother to answer him and he said it again but louder and then he scuffed and sarcastically said in the rudest and mocking tone "thanks for telling me so i can void the item" and walked away giving me the dirtiest look and the worker in line was in shock as well and just shrugged his shoulders. i was in shock because as a worker in a establishment you're supposed to be kind and assist people and do your job to void and item, I hope someone will correct this worker! this interaction ruined my whole night ( this happened like a week ago)!
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August 2023 by Richard LG
My wife was waiting at the drive up. There were 3 cars ahead of her. When she got to the window the worker pulled the shade down. My wife went into the store and confronted the person, being rude her replywas "we only have a half hour for lunch!"If this is the way they treat customers then they lost our business! Train your staff to tend to the customer in a civil manner! Bye Fry's Pharmacy at Silverbell and Cortaro!
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June 2023 by Heidi C.
The lady at the Customer service desk was extremely rude when I had a very simple exchange she refused to help me
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May 2023 by Monica H.
You have to find Cathy and wait in line for her. She is absolutely fantastic. I would rather wait 10 minutes for Cathy than go through the self check out lines. She remembers her customers / she's friendly and just makes a difference. Fry's - she's a keeper!
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April 2023 by Anthony Morales
Very nice people. I've never had an issue here
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March 2023 by Vickie Bondy
The pharmacy is awful in every sence of the word. From refills to drop and pick up. Three people are working and all of them are ignoring the pick up window. No matter what time of day the service is non exitant. Truly awful.
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March 2023 by Kasey Moran
The pharmacy technicians and assistants are all wonderful. They are clearly short staffed, however the female pharmacist is very unprofessional and rude. For this reason alone I won’t return.
