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March 2024 by holly wilcox
Good luck finding staff
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March 2024 by jimi hink
The first couple of visits were very pleasant. The employees stayed involved and were tolerant of my first-time safe purchase experience. I went back to the store to get some pictures of the safe I bought and do some additional shopping. The employee today was very unhappy with his job, his life in general, and he was very unpleasant and offensive. He did as little as possible to assist me and was obstinate in everything that he did. I did not achieve my goal and did not do any additional shopping while in the store. This one employee will destroy your business if his negative personality is not put in check.
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February 2024 by Elizabeth Mada
Don’t buy chicks here. We went here in the first place because I was so excited to try their brand of feed. Finally a high protein layer crumble. When looking at the chicks however I noticed two barred rock with completely sealed pasty butt. After trying to hunt down an employee, I went to the counter and asked them to send someone over. When I went to show the employee the two chicks I was told they wash them every night. I pointed out that the chicks cannot defecate at all, they needed to be rinsed and not have to wait 9 hours (which will likely kill them). And then to admit the chicks are suffering from reoccurring and regular pasty butt? One sick chick has the capability to kill all of my flock at home. I even tried telling another employee who also looked at me like an idiot saying they’d washer them tonight. The employees need to be educated on the difference between a chicken with a little poop on it and a completely sealed and deadly pasty butt. I wanted the feed but I won’t be coming back. At least look at the chick the customer is concerned about before dismissal. Gives the same energy as back when Walmart had live fish for sale.
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February 2024 by Adam Misse
Went in today to buy some outerwear for a trip. The cashier we dealt with was so rude and very unhelpful. She didn't know anything about her job, and she treated us like we were a burden to her. We will never shop in any Cal Ranch again. Thanks Adam M
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February 2024 by Sonia Gregrich
Stopped by to find something for my dry cracking skin. The cashier recommended working hands. This stuff works works great! Within a few days my finger is almost completely healed.
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February 2024 by k b
What a bunch of losers. I called to get an inventory check on a pair of overalls, black Carhartt to be specific. His response? “I see a few pair. Im a bit color blind, so you’ll have to come in tomorrow.” No thanks, I’ll order online from a different company.
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February 2024 by Dan Stubbs
I really like this place. Even got my "I hate shopping" wife to go in and she's actually looking forward to going back. ??
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January 2024 by Paula Kellysmith
Your website is awful, can't choose color, size. All options just jump around with no actual information. Can't enter anything into cart.
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January 2024 by dan briner
I bought one of the frog bio kits the water turned green and smelly, fogs died. Did a lot of research on dwarf frogs. The minimum aquarium for 2 dwarf frogs is 5 gallons. Angel came over to me and said we have a 24 hour return policy. I said "ok" and thought we were done. Box says do a water change every 30 days. He says when did you do a water change I dais I haven't, it hasn't been 30 days. Then he gets an attitude " i am asking the questions. I let him go through his speech did everything the instructions informed me. Then says we can't return it because of our 24 hour policy. I again said ok and asked him to throw the product out. He said no. So much for customer service. I notice all the negative comments. Cal ranch get rid of the managers and get new people that understand customer service
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January 2024 by Kimberly
Terrible customer service. Too busy chatting to help. My trip took 3 times as long than it would have if I went to Home Depot. So unorganized with nothing labelled in the yard. I will never go back.
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January 2024 by Lus Duarte
We received unprofessional service, especially with the toothless man.
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December 2023 by Jeff Alquist
I was very surprised with all of the items they sell. Automotive, camping, sporting, etc. Very cool store.
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December 2023 by Robert Harris
Ordered and PAID for a gun safe online. Got the run around on the phone, on line and in the store. The "manager" was a total jerk.....horrible customer service skills. They did not have my safe and did ZERO to make it right. I was interested in a gun and some ammo while I was their. But after my experience they lost my business for good. Seems to be a re- occurring theme at this place. My "white privilage" didn't get me anywhere...so it's not profiling, just scrappy customer service!Just bought a similar gun safe at Tractor Supply. The ENTIRE STAFF was helpful and professional....go to Tractor Supply for your farm and ranch needs....they take care of their client's!
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December 2023 by Kellie Murrill
My boyfriend Robert Harris ordered a gun cabinet online, and paid for it, he called the store and the associate he talked to, did not know anything and to call the Internet online order phone number, and the girl who answered the phone said to call the store. So we visited the store since we were in the area. The gun department manager, was rude as hell and could not find the gun safe and told Robert that there were 2 gun safes in the back in layaway. This store needs to check the inventory and train their employees better, because the customer service sucks. Check your inventory and if the product is not in stock, then delete it out of your system. That is FALSE ADVERTISING, my boyfriend and I were both going to buy some guns. But with that kind of service it did not happen. You lost around $2,000 in sales.
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November 2023 by Gloria Espriu
They have a lot of good stuff for chickens and horses
