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April 2024 by Chris E.
If you received an offer for their $29.99 oil change, you should be aware that you will be paying 20% MORE than that price due to labor, fees and taxes. Additionally, the oil change seems to be more of an "up-sale" opportunity as a 10/15 minute job extends to an hour. i.e. * They recommended/attempted to sell spark plugs that were just recently changed. * They opened up cabin compartments looking for air filters to change that were also replaced just a week before our appointment...etc They did not include the date for the next oil change on the inside window sticker tag. I'm not surprised that we were not offered any customer satisfaction surveys to complete; and, I have a feeling that they know we won't be back. Actually, I'm not sure they will still be there anyway.
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March 2024 by K Ashby-Notary Business
They scheduled me ASAP and finished well within the time provided. Each staff member was super upbeat and helpful. Rhyan provided exceptional customer service and offered an excellent follow up plan. Thank you
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February 2024 by Valaya Gaudet
Excellent service. Randy, at the front desk, was courteous, and knowledgeable. I felt that he gave me good advice. As a woman who knows little to nothing about automobiles, the fact that he listened to my concerns and responded in a logical, patient manner meant a lot to me. He gave me three options for new tires and took the time to explain their differences. The work was done quickly, too. Highly recommend.
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February 2024 by Stan Snead
This was my first time patronizing this business and I found them to be very responsive and thorough. They diagnosed a number of problems with my vehicle, gave accurate estimates of the cost of repair for each problem and then worked with me to prioritize the fixes starting with the most serious. They also kept me well informed of their progress along the way.
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February 2024 by Elaine Bridgewater
I am always sure my car is in good hands
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February 2024 by Brianna Hood
I had a flat tire & desperately needed a repair. I was worried because I pulled up right before they closed. Rhyan was extremely polite and assured me they would help me out. Everyone was very knowledgeable and friendly. I am so grateful for the help!
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February 2024 by Debbie Z.
I had a flat tire, thanks to a pothole in road. They kindly gave me some money off my bill since I had to end up buying new tire. I bought the tires at Firestone in the past, so I asked about a discount since it was a pothole, and they were bought there.
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February 2024 by Marc
Very reasonable prices, timely service, friendly and courteous staff.
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January 2024 by Diane Fields
Everyone was extremely courteous! Thank you!
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January 2024 by William Marshall
Chris always is attentive and listens. He gets you in and out as soon as possible!
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January 2024 by War The Epic Gamer
Randy is so nice and professional! He right away helped locating the position of wrench. Thank you so much!
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January 2024 by Alan Petersen
Quick service, even charged my phone using their cool battery thingy in the lobby.
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December 2023 by A Watkins
Ethical and Professional: I've gone here twice in the past six months to repair a tire. Both times Chris fit me in on the same day. The work was professional and reasonable. The last time, I decided to purchase four new tires for my car. I was two weeks late filing the paperwork for a $60 rebate on a $1,515 purchase, and Bridgestone would not honor it. Chris stepped up and covered it from his own shop. That is customer service at its best.
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December 2023 by Arlene W.
Ethical and Professional: I've gone here twice in the past six months to repair a tire. Both times Chris fit me in on the same day. The work was professional and reasonable. The last time, I decided to purchase four new tires for my car. I was two weeks late filing the paperwork for a $60 rebate on a $1,515 purchase, and Bridgestone would not honor it. Chris stepped up and covered it from his own shop. That is customer service at its best.
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November 2023 by Michael Sanchez
I've been coming here for years. I love this shop and the service I get here. Anytime I'm in a pinch for time they help me out the prices are fair and the service is great Chris and Ryan are great with customer service.
